Aftercare, Case Management, Child Protection/Welfare, Community Development, Community Programs, Criminal Justice, Customer Support/Service, Dental Insurance, Facilities and Maintenance, Interpersonal Skills, Interviewing Skills, Maintain Compliance, Microsoft Office, Needs Assessment, Nonprofit, On Call, Operations Management, People Management, Performance Analysis, Presentation/Verbal Skills, Probation/Parole, Resource Management, Risk, Risk Management, Sales Management, Social Sciences, Specimen Collection, Staff Development, Staff Training, Surveillance, Team Lead/Manager, Writing Skills
LOCATION
Bridgeport, CT
POSTED
1 day ago
Community Solutions, Inc. is seeking a dedicated and passionate Case Manager Supervisor to join our team at our Bridgeport AIC program. The AIC, or Alternative in the Community program is a community-based alternative to incarceration and provides multifaceted intervention services for offenders awaiting trial, or who are on probation or parole. The program uses Motivational Interviewing techniques and curricula-drive, evidence-based models designed to assess the needs of each client to reduce individual risk factors. This position will provide general and supervisory case management duties and will ensure community safety and effective program operation through internal and external monitoring of client activities and program services.
ESSENTIAL FUNCTIONS:
Perform all duties and responsibilities of case manager, including carrying a caseload as required by program needs, as relates to counseling, case record management, intake assessment, discharge preparation, aftercare services, security, resource management and facility maintenance.
Supervise Case Manager staff, relating to both security and case management.
Oversee staff response to all shift problems and emergency incidents.
Review all client related paperwork, regarding content, timeliness and quality.
Review all client files on a monthly basis for organization and content.
Monitor client compliance with treatment stipulations and recommend modifications to program director.
Monitor staff performance and provide regular feedback to program director on all staff.
Assist program director in developing, leading and supervising client group meetings, program services and counseling sessions.
Monitor and evaluate group activities on an ongoing basis.
Assist program director in training staff in areas of security procedures, client supervision, client paperwork and case management duties.
Supervise the completion of urine collections, telephone spot checks and employment and home site visits of clients to verify and document client movement and record information.
Monitor shift operation for compliance with Agency policy and procedure, applicable standards and relevant contractual policy.
Monitor staff compliance with all policies and procedures pertaining to the safety and security of clients, Agency property and the community.
Assist program director in setting agenda and participate in weekly staff meetings.
Perform the functions of human service worker/case manager such as client supervision, custody, searches, facility rounds, counts, and urine surveillance as needed.
Perform all duties of program director during periods of his/her absence.
Participate in on call agency duty officer rotation as assigned.
Maintain a working knowledge of and abide by the Agency's programs, policies, and procedures.
Perform other duties as assigned by the supervisor.
Schedule: Monday/Wednesday/Friday 9:00am to 5:00pm and Tuesday/Thursday 12:00pm to 8:00pm
Salary: $58,656.00 annually
Company Overview
Community Solutions Inc. (CSI) is a nonprofit organization that promotes the responsible citizenship, accountability, and well-being of individuals and families involved, or at risk of involvement, in the child welfare, juvenile justice, or criminal justice system. Since CSIs founding in 1962, it has been a pioneer in the community-based service. We have been delivering supervision, treatment, and comprehensive individualized services to help clients interact more effectively in their communities and become productive citizens. Using this plan, we built the first ever halfway house in New England which has now been replicated and grown to almost 50 programs in 9 states. For over 50 years, CSI has been building upon its successful foundations and has been expanding its services to serve thousands of adults, youth, and families each year.
CSI understands clients and staff have been impacted by trauma. CSI is becoming a trauma-informed organization by hiring individuals with existing experience in trauma-informed practices as well as supporting ongoing staff development with trauma-informed practices. This will include learning to recognize symptoms of trauma and how to respond, through training starting at orientation and throughout their career at CSI. CSI is committed to systematically evaluating the integration of the trauma-informed values of safety, trustworthiness, choice, collaboration, and empowerment at all levels of the organization's policies, procedures, and structures to guard against the possibility of re-traumatization. To learn more about Community Solutions, visit our website at: www.csi-online.org.
Bachelor's degree in a social science field and two years' experience in case management or similar field. Education may be substituted with experience on a year for year basis.
One year experience in management and supervision of staff or three years of case management experience.
Excellent oral, written and interpersonal skills desired.
Ability to engage and develop collaborations with community agencies.
Previous assessment experience preferred
Experience with Microsoft Office.
Benefits:
Two (2) weeks' vacation accrued within the first year, bumped to three (3) weeks accrual after 1 year of service.
Sick time (7 days accrual basis), floating holiday time (4 days/year).
Medical and Dental plans.
Voluntary plan options for: Vision, FSA, voluntary STD, Accident, Hospital, Life insurance and AD&D.
401(k) Retirement savings plan with automatic enrollment and a company match of 100% up to 4% of your contribution.
Tuition reimbursement after 1 year service.
Ongoing training.
CSI is an Equal Opportunity Employer - M/F/Disability/Vet. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
About the Company
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Community Solutions Inc
We believe the community needs all its members, and that all its members can make positive contributions to the community. We assist people who are socially disadvantaged and currently unable to make positive contributions to a larger community, to become effective and productive members of that community.
As we promote self-reliance, responsibility, and accountability for our clients, we seek the same for our organization. We are proactive in working with clients and the community on identified specific needs. Using the knowledge gained from our research and experience, we offer a broad spectrum of services in response to both current and emerging needs.
We are committed to excellence and continuous improvement in the quality of services we provide. We are responsible and accountable for achieving specific results which benefit both our clients and the larger community. We are committed to achieving these results, and at the same time, achieving fiscal and programmatic self-sufficiency through cost effectiveness of our operations, and the diversity of our funding sources.
We need the active involvement and commitment of diverse individuals and groups, including employees, clients, staff, board members, and volunteers to succeed. We share responsibility for this success with those individuals and groups. To this end, we strive to foster the highest potential and empowerment of everyone involved in CSI and to create an organizational climate which sustains everyone's active participation and positive contribution.
We work in collaboration with other service providers to assure a community network of service and support for clients to strengthen their ability to function independently and effectively. Through this same network, we also work to enhance the community's ability to integrate clients as productive and contributing community members.