Case Manager (Social Services / Client Services)

Kids First Services

Bronx, NY

JOB DETAILS
JOB TYPE
Full-time
SKILLS
Case Management, Communication Skills, Community and Social Services, Computer Skills, Customer Support/Service, Data Entry, Government, Healthcare, Healthcare Administration, Healthcare Providers, High School Diploma, Interpersonal Skills, Maintain Compliance, Medicaid, Organizational Skills, Process Improvement, Public Health, Purchasing/Procurement, Regulatory Compliance, SNAP, Social Work, Time Management
LOCATION
Bronx, NY
POSTED
30+ days ago

Job Summary

The Care Coordinator will assist individuals in navigating complex systems to obtain services such as Medicaid benefits, housing assistance, food programs, transportation, and other community-based resources. This role works closely with clients, government agencies, and community partners to ensure individuals successfully access the support they need.


Key Responsibilities

  • Conduct client intake and assess social and healthcare-related needs.

  • Assist clients with applications for government programs such as Medicaid, SNAP, housing assistance, and other benefits.

  • Connect clients with appropriate community resources and service providers.

  • Track referrals and follow up to ensure services are received.

  • Maintain accurate documentation and case notes in internal systems.

  • Communicate with government agencies, healthcare providers, and community organizations to coordinate services.

  • Provide ongoing support and guidance to clients throughout the service process.

  • Ensure compliance with program requirements and organizational policies.


Qualifications

  • High School Diploma required; Associate’s or Bachelor’s degree in Social Work, Human Services, Public Health, Healthcare Administration, or related field preferred.

  • Strong communication and interpersonal skills.

  • Ability to work with diverse populations and individuals in need.

  • Strong organizational and time-management skills.

  • Basic computer skills and experience with data entry or case management systems.


Preferred Qualifications

  • Bilingual (Spanish or other languages) strongly preferred.

  • Experience in healthcare, social services, community outreach, or customer service.

  • Familiarity with government assistance programs such as Medicaid or SNAP.


Compensation & Benefits

  • Hourly Pay: $21–$25 per hour (based on experience)

  • Performance Bonus Opportunities

  • Career growth opportunities within a growing organization

  • Supportive team environment focused on community impact


Join Our Team

If you are passionate about helping people access essential services and want to make a meaningful difference in your community, we encourage you to apply.

Apply today to become part of a mission-driven organization improving access to care and social services.

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About the Company

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Kids First Services