Case Manager - Perinatal Program

POSITION:

Case Manager - Perinatal Program

SCHEDULE:

Full time

LOCATION:

Reno, NV 89503

SALARY:

$22 - $27.20 DOE

TO APPLY:

Careers Page

- https://www.nnhopes.org/about/careers/

Please note, employers may close jobs on the website at any time

SUMMARY:

Case Management

services serve as a hub for communication, collaboration, and support for patients working with interdisciplinary teams

Case Managers at HOPES provide Non-Medical Case Management services to patients by completing Social Determinants of Health (SDOH) screenings, developing a Care Plan, and providing referrals and related service navigation that improve patient overall health outcomes

Northern Nevada HOPES is a Federally Qualified Health Center and Patient Centered Medical Home

MINIMUM/PREFERRED REQUIREMENTS:

Due to real and potential conflicts of interest that exist when HOPES Behavioral Health providers render services to their coworkers, it is HOPES policy (Policy HR0005) that HOPES employees may not access HOPES Behavioral Health Services

For the same reason, current Behavioral Health patients/clients cannot be employed by HOPES

Accordingly, you hereby acknowledge and understand that if you are receiving services from a HOPES Behavioral Health provider at the time you are offered and accept employment with HOPES, you have the option of rescinding your acceptance of employment or finding a new behavioral health provider outside of HOPES before starting employment with HOPES

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Professional or Para-Professional experience in the case management or treatment of individuals in any of the following care coordination areas: Medical/Nonmedical, HIV+, Housing, Behavioral health, or targeted care coordination for vulnerable populations such as pediatric, geriatric, or LGBTQA+

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De-escalation skills and/or experience in de-escalating patients is required

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Able to work autonomously as well as collaboratively with all team members required

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Computer literacy in Word, Excel, and Medical record keeping is required

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Able to communicate and listen effectively required

- Associates or Bachelor's degree in human services or healthcare field preferred

- Proficient in Spanish/English, written and verbal preferred but not required

- Experience with Justice Involved and/or family services is preferred We are a Drug-Free Workplace and utilize E-Verify to confirm work eligibility

JOB RESPONSIBILITIES/DUTIES:

Case managers use a holistic, patient centered approach to identify barriers to health outcomes

Using evidence-based and harm reduction rooted practices, Case Managers provide care coordination in partnership with patients to meet their individual goals

Case Managers work with patients through completing assessments, care planning, group facilitation, service enrollment, and continued case review with the goal of improving patient self-sustainability and improved health

Case managers work with interdisciplinary teams and community resources to address identified barriers and vulnerabilities in support of the patents identified goals through care planning and continued support as needed

The case manager is responsible for upholding department and agency standards for patient care by engaging in case consultation, interdisciplinary meetings, and continued educational opportunities

BENEFITS:

Career Growth and Development

We invest in your future by offering a mentorship program, leadership and soft-skills