Behavioral Health, Case Management, Communication Skills, Community Programs, Community Support, Crisis Intervention, Data Entry, Discharge Plans, Diversity, Documentation, Driver's License, HIV/AIDS (Acquired Immune Deficiency Syndrome), Homeless Services, Job Fairs, Leasing, Marketing, Medicaid, Negotiation Skills, Presentation/Verbal Skills, Primary Care, Project/Program Management, Promotional Strategy, Psychiatric Rehabilitation, Psychiatry and Mental Health, Psychosocial Services, Quality Assurance, Rentals, Social Work, Substance Abuse, Support Documentation, Team Player, Time Management, Willing to Travel, Writing Skills
Case Manager - OHL West Bank
Join our mission to provide a comprehensive continuum of care for people in Louisiana, encompassing primary care, behavioral health, and substance use disorder treatment. Help save lives at OHL!
Job Summary
Odyssey House Louisiana, Inc. is seeking an experienced full-time Case Manager that is responsible for engaging all clients upon admittance into Odyssey House Louisiana, Inc. (OHL). The schedule for this position is Monday-Friday 8am-5pm. The Case Manager is responsible for determining eligibility for chronically unhoused individuals to participate in the Odyssey House, LA Inc. (OHL) –Permanent Supportive Housing Program (PSH). The Case Manager must provide Community Psychiatric Support Treatment (CPST); Psychosocial Rehabilitation Services (PSR) and Crisis Intervention to program participant(s). The Case Manager provides tenant-based rental and operating assistance. The Case Manager must negotiate LA Medicaid system(s). The Case Manager will also be responsible for documenting case notes and programmatic activities, which are pertinent to LA Medicaid system(s). The Case Manager is responsible for monitoring client’s progress and needs, discharge plan, and tracking participants who have exited the program. The Case Manager is responsible for entering data into the agency’s assigned data bases and prepares weekly, monthly, quarterly and annual reports reflecting such activity, as indicated. The Case Manager is responsible for marketing the (PSH) program, recruiting perspective participants, attend all pertinent trainings. This position is under the supervision of the Project Manager.
Responsibilities and Duties
It is the duty and responsibility of the Case Manager to:
- Provide case management to approximately twenty-five (25) participants as assigned; Case Management will involve screening, intake, assessment, service plan development, monitoring, linkage to appropriate community resources, follow up, appropriate discharge, tracking, etc;
- Assist participant(s) with completing lease agreements and obtaining other supportive documents such as identification, social security card, etc as required by leasing agents/property;
- Assess client(s) Medicaid status and follow agencies policy and procedures to obtain and maintain Medicaid status;
- Schedule and perform efficient client…office and home visit(s) that are geared towards (CPST; PSR and Crisis Intervention) Services;
- Enter participant’s information into the appropriate agency’s database(s) in a timely matter and update as needed;
- Prepare and submit reports to Project Manager in a timely manner;
- Maintain up to date information regarding tenant occupancy, move outs, and vacancies;
- Facilitate and coordinate supportive activities with other program staff including employment assistance activities, such as job readiness training, resume preparation, interview practice, attending job fairs and networking with perspective employers, etc.
- Conduct quality assurance program, self-monitoring plan as assigned by Project Manager;
- Establish and maintain collaborative working relationships with homeless shelters and community resources
- Attend appropriate coalition and other community resource meetings
- Attend training and workshops as they come available
- Develop promotional strategies to inform the community about the program including community presentations, print material, and related activities; and
- Perform other duties as assigned.
Qualifications and Skills
Minimum qualifications include the following:
- Valid Driver's License
- High school diploma or equivalent
- 3 years successful experience in adult case management or equivalent experience
- Ability to work with homeless individuals of diverse backgrounds, and disabilities including physical, mental, substance abuse, HIV/AIDS, etc.
- Outstanding organizational, verbal, and written communication skills
- Ability to adapt to change in a fast-paced environment
- Ability to perform daily duties to achieve expected outcomes and performance
- measures with minimal supervision
- Ability to travel to various sites daily
Preferred qualifications include the following:
- Undergraduate degree in social work or behavioral science
- Experience in LA Behavioral Health Partnership Billing
- Experience in providing Community Psychiatric Treatment; Psychosocial Rehabilitation and Crisis Intervention
- Knowledge of AA/CA/NA/Faith Based Principles
Compensation and Benefits
Competitive compensation and benefits package includes insurance (health, dental, vision, life, long-term and short-term disability), leave benefits and 401k match.
O
Odyssey House Louisiana, Inc.