Case Manager - North Charleston
Salary
$37,200.00 - $42,000.00 Annually
Location
Charleston County, SC
Job Type
Time Limited - Full-Time
Job Number
110287
Agency
Clemson University
Opening Date
05/28/2026
Residency Requirement
Yes
Class Code:
GA40
Position Number:
110287
Normal Work Schedule:
Monday - Friday (8:30 - 5:00)
Pay Grade
GEN06
Opening Date
05/28/2026
EEO Statement
Equal Opportunity Employer
Agency Specific Application Procedures:
DIRECTIONS: 1. Select the link to access our careers site. 2. Sign In to access your account or if you are not an existing user select the New User link to create one. 3. Review the job description and select the Apply button to begin your application. https://jobs.clemson.edu/psc/ps/JOBS/EXT/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=110287&PostingSeq=1
Veteran Preference Statement
South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities
JOB SUMMARY:
Under general supervision they will be responsible for the preparation of child support cases for Family court; performance of activities in the courtroom under the supervision of DSS attorneys; the follow-up on these cases, including parent locate and processing of interstate cases; and is responsible for providing general child support services to clients as required or needed. Other duties as assigned.
JOB DUTIES:
30% - Essential - COMMUNICATIONS & CORRESPONDENCE
Communication with other units within the Office of Integrated Child Support Services and other components within the Department of Social Services; adds support order data to IVD system, as well as financial information to ensure distribution of collections.
25% - Essential - MAINTAINS & EVALUATES
Maintains case records, case narrative recordings written and electronically (into agency designated system) for documentation and auditing purposes as required by agency policy in a timely and accurate manner. Maintains control of assigned caseload; responsible for identifying and making recommendations on problems with the child support system and participating in the solutions. Examples of possible areas would be service of process and scheduling of cases.
25% - Essential - SERVICES & SUPPORT
Refers appropriate non-custodial parents to the SNAP Employment and Training program. Interprets child support services programs to clients, general public, and to the community as needed. Provides services in accordance to agency policy and procedure.
20% - Essential - PREPARES CASES & INTERVIEWS
Conducts interviews with custodial parents for paternity cases, interstate support cases, and other cases as necessary. Ensures personal identifying information (PII) is properly used, accessed, gathered, shared and disposed; protects the agency networks and applications by safeguarding systems, equipment and data. Other duties as assigned by supervision.
Minimum and Additional Requirements
Education - High School or Equivalent - In clerical, administrative, social work, correctional, or business administration.
Work Exp 1+ years
Preferred Qualifications
Education - 1st Bachelors Degree - In clerical, administrative, social work, correctional, or business administration.
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
Employer State of South Carolina
Agency Clemson University Address Pearman Blvd., Admin Service Bldg.
Clemson, South Carolina, 29634
Phone 864-656-2000
The language used in this document does not create an employment contract between the employee and the agency. This document does not create any contractual rights or entitlements. The agency reserves the right to revise the content of this document, in whole or in part. No promises or assurances, whether written or oral, which are contrary to or inconsistent with the terms of this paragraph create any contract of employment.