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Case Manager - Mobile Crisis Intervention

Catholic Charities Serving Central Washington

West Wenatchee, WA

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JOB DETAILS
SALARY
$23.32–$28.62 Per Hour
JOB TYPE
Full-time, Employee
SKILLS
Accidental Death and Dismemberment (AD&D), Activities of Daily Living (ADLs), Case Management, Clinical Competency, Clinical Medicine, Coaching, Communication Skills, Community Relations, Crisis Intervention, Cross-Functional, Customer Relations, Customer Support/Service, Driver's License, Emergency Services, Employee Assistance Plan, English Language, Healthcare, Healthcare Providers, Hospital, Legal, Liability Insurance, Life Insurance, Medicaid, Multilingual, Patient Care, People Management, Physical Demands, Presentation/Verbal Skills, Psychiatry and Mental Health, Risk, Service Delivery, Spanish Language, Team Lead/Manager, Team Player, Treatment Plan, Willing to Travel, Writing Skills
LOCATION
West Wenatchee, WA
POSTED
30+ days ago
Description

Position Summary:

The Case Manager for Mobile Crisis Intervention provides case management, stabilization and resolution services to individuals presenting with acute mental health distress/disturbance and facilitate clinical continuity for emergency services and other various clinical services, as needed. Immediate crisis services may be provided in the office or in a community based location, regardless of the program to which the individual is assigned.

Work Schedule:
Wednesday & Saturday swing shifts (10am-12am), Thursday overnight shift (7pm-9am)
Responsibilities:

Assists with engagement in mental health services and provides assistance in securing Medicaid, if indicated.
Provides case management and therapeutic services, including education, and referrals to individuals who meet RSN access to care criteria.
Staffs the Chelan Douglas Crisis Line during office hours.
Completes progress notes and other required documentation within the required timeframes.
Supports implementation of the treatment plan focusing on client strengths and risk factors
Provides services to achieve the goals identified on the treatment plan

Crisis intervention
Assisting with applying for benefits
Assisting with activities of daily living and psychosocial support
Service coordination with other providers, including health care professionals, and establishing connections with other community resources
Transportation to appointments or meetings with service providers
Obtaining housing or assisting with housing retention

Establishes and maintains working relationships with community resources, coordinates consumer treatment with other providers, and initiates referrals to medical providers and other community resources as appropriate
Assists clients in linking with critical community and therapeutic based services to facilitate and sustain recovery
Attends psychiatric or medical appointments with clients as indicated
Follows agency policies regarding confidentiality and other consumer rights
Participates in supervision and staff meetings, multi-disciplinary team meetings, group supervision and other meetings as required.
Attends court hearings as indicated and testifies on behalf of individuals served if necessary.
Support cases assigned to hospital liaison

Qualifications

Job Requirements:

The following requirements are those that are normally required for performance of this position. Any disabled applicant or incumbent who does not meet or more of the physical requirements, but who can perform the essential function of the job (with or without reasonable accommodations) shall be deemed to meet these requirements.

Physical Requirements:

This position normally requires that physical demands of standing, walking, bending, lifting or performing other work requiring low physical exertion, talking and hearing on a regular basis to perform the job requirements. These physical demands are required up to 80% of the time. Position also requires ability to drive with adequate vision and skill.

Non-Physical Requirements:

Education


Associates degree in behavioral sciences or related field required. Bachelor's degree preferred.

Experience


2 years of experience in direct clinical treatment services
1 year experience in the treatment of seriously disturbed children, adults, and their families

Special Skills


Knowledge and skills to work with chronically mentally ill population
Knowledge of community resources
Knowledge and experience working with older adults
Bilingual English/Spanish preferred, but not required
Strong family and individual clinical case management skills
Possess and utilize effective verbal and written communication skills
Ability to be self-motivated, work independently and as a team member
Ability to represent the agency in a professional manner within the community
Culturally competent in delivering services to individuals from distinct backgrounds
Ability to use a computer and to write effectively
Requires the ability to work flexible hours, including evenings and weekend as requested
Requires extensive travel in the community
Requires work in clients homes and other community locations
Requires the ability to tolerate exposure to tobacco smoke, domestic animals, household pets and other conditions common to a variety of home environments

Licensure, Registration, Certification


Valid Washington State drivers license and minimum required liability insurance for WA State
Must be deemed insurable as determined by Catholic Charities' liability insurance provider
Agency Affiliated Counselor Registration

Employment is conditional upon:


Being cleared by criminal background check and fingerprinting when required

Work Schedule: Wednesday & Saturday swing shifts (10am-12am), Thursday overnight shift (7pm-9am)
Wage Range: $23.32-$28.62 per hour, depending on experience
Benefits:


13 paid holidays, 12 days of vacation, 12 days of sick leave per year
Health insurance including medical & prescription coverage, with optional dental and vision insurance plans. Majority of premiums paid by Catholic Charities
Retirement 403(b) Plan: employee contributions commence upon employment; Catholic Charities contributes 2% of monthly income and matches up to 4% of employee contributions following 6 months of employment
Basic Life Insurance paid 100% by Catholic Charities
Flexible Spending Account eligibility following 6 months of employment
Education Assistance Program reimbursing up to $5,250 per year for approved continuing education after 6 months of employment
Additional voluntary insurances including supplemental life, accidental death & dismemberment (AD&D), critical illness, long term disability, accident, and ID theft
Employee Assistance Program includes 3 counseling sessions per year, legal consultations, financial coaching, and other wellbeing tools
Annual longevity awards begin at 5 years of employment

It is the practice of Catholic Charities to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, sex, age, disability, citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation, gender expression, or any other characteristic protected by applicable law. Applicants from underrepresented backgrounds are encouraged to apply. We gladly offer reasonable accommodations to individuals with disabilities to support participation in the hiring process and employment.

Excited about this role, but don't meet 100% of the expected qualifications listed above? We'd still love for you to apply! Catholic Charities Serving Central Washington is committed to building a diverse and inclusive workforce where unique experiences are valued and everyone has the opportunity to contribute. Research has continuously shown that women and people of color are less likely to apply to jobs unless they meet all the listed qualifications. We want to help overcome this trend and seek to make space for unique and relevant skills and attributes. So, when applying to Catholic Charities Serving Central Washington, rest assured that your application is reviewed by a living, breathing human being, and evaluated based on key competencies needed for success in the position. Questions or concerns? Contact recruiting@catholiccharitiescw.org, we'd be happy to connect!

You can do the work you love, be your authentic self, and make an impact in the lives of thousands. We believe in a culture rooted in community, collaboration, and growth. As an agency we are inspired by our Mission of bringing hope to life, especially those most in need

About the Company

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Catholic Charities Serving Central Washington