Case Manager III - Unit Classification - Carole Young Unit (028879)

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I. JOB SUMMARY

Provides highly complex case management work. Work involves developing and maintaining long-term contact with inmates, inmate families, and service providers for medical, social, educational,

and related service needs; and supervising the work of others. Works under limited supervision with

considerable latitude for the use of initiative and independent judgment.

II. ESSENTIAL FUNCTIONS

A. Interviews inmates to gather information and assess service needs; develops and implements

service plans to meet inmate needs; and serves as liaison with inmates, inmate families, and

service providers.

B. Assists in coordinating and participating in unit classification committee meetings; identifies

problem areas, service gaps, and areas that are barriers to services for inmates; and develops

and maintains classification committee records to include inmate unit file, committee docket,

inmate travel card, and automated records.

C. Provides case management services to include reviews of housing and work assignments,

medical restrictions, security needs, time earning status, and custody levels; documents case

records; interprets rules, regulations, policies, and procedures; and responds to routine inquiries

regarding policies, procedures, rules, and regulations.

D. Assists in conducting unit orientation for newly assigned inmates regarding facility rules and

regulations and available services and programs.

E. Trains and supervises the work of others.

• Performs a variety of marginal duties not listed, to be determined and assigned as needed.

'',''!*!

MINIMUM QUALIFICATIONS

A. Education, Experience, and Training

1. Graduation from an accredited senior high school or equivalent or GED.

2. Four years full-time, wage-earning customer service, clerical, secretarial, criminal justice,

correctional custody, law enforcement, case management, technical program support, or

correctional unit operations experience. Fifteen semester hours from a college or university

accredited by an organization recognized by the Council for Higher Education accreditation

(CHEA) or by the United States Department of Education (USDE) may be substituted for

each six months of experience.

3. Experience in the supervision of employees preferred.

4. Inmate classification experience preferred.

B. Knowledge and Skills

1. Knowledge of applicable state and federal laws, rules, regulations, and statutes.

2. Knowledge of case management principles, objectives, standards, and methods.

3. Knowledge of agency and departmental organizational structure, policies, procedures,

rules, and regulations preferred.

4. Knowledge of community resources preferred.

5. Skill to communicate ideas and instructions clearly and concisely.

6. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the

public.

7. Skill to interpret and apply rules, regulations, policies, and procedures.

8. Skill in problem-solving techniques.

9. Skill in the use of computers and related equipment in a stand-alone or local area network

environment.

10. Skill to prepare and maintain complex records and files in an automated system.

11. Skill in the electronic transmission of communications.

12. Skill to assess inmate needs.

13. Skill to coordinate inmate services.

14. Skill to train and supervise the work of others.

IV. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION

A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend

repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze,

alphabetize, lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate

motor equipment.

B. Conditions include working inside, working around machines with moving parts and moving

objects, radiant and electrical energy, working closely with others, working alone, working

protracted or irregular hours, and traveling by car, van, bus, and airplane.

C. Equipment (machines, tools, devices) used in performing only the essential functions include

computer and related equipment, calculator, copier, fax machine, telephone, dolly, and

automobile.

'',''!*!

Please note that applications submitted via handwritten forms, email, mail, or fax will not be accepted. Your job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment, supervisor's name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incomplete

If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who contacts you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.

Only candidates selected for an interview will be contacted.

• Outside applicants will be required to submit to pre-employment drug testing as a condition of employment.*

Questions regarding this posting may be directed to:

Zilleah Ross

Human Resources Headquarters

2 Financial Plaza, STE 600

Huntsville, TX 77340

PH (936) 437-3150

EMAIL hr.selectionsteam2@tdcj.texas.gov

'',''!*!

Please note that applications submitted via handwritten forms, email, mail, or fax will not be accepted. Your job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment, supervisor's name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incomplete

If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who contacts you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.

Only candidates selected for an interview will be contacted.

• Outside applicants will be required to submit to pre-employment drug testing as a condition of employment.*

Questions regarding this posting may be directed to:

Zilleah Ross

Human Resources Headquarters

2 Financial Plaza, STE 600

Huntsville, TX 77340

PH (936) 437-3150

EMAIL hr.selectionsteam2@tdcj.texas.gov

'',''!*!

The following Military Occupational Specialty codes are generally applicable to this position. Applicants must fully complete the summary of experience to determine if minimum qualifications are met.

Military Crosswalk Guide - Prepared by the State Auditor''s Office

Texas State Auditor''s Office - Job Descriptions

'',''!*!

The following Military Occupational Specialty codes are generally applicable to this position. Applicants must fully complete the summary of experience to determine if minimum qualifications are met.

Military Crosswalk Guide - Prepared by the State Auditor''s Office

Texas State Auditor''s Office - Job Descriptions

'',''!*!

The State of Texas is an Equal Opportunity Employer and does not discriminate on the

basis of race, color, national origin, sex, religion, age or disability in employment or the

provision of services. You may make copies of this application and enter different

position titles, but each copy must be signed. Resumes will not be accepted in lieu of

applications, unless specifically stated in the job vacancy notice.

'',''!*!

The State of Texas is an Equal Opportunity Employer and does not discriminate on the

basis of race, color, national origin, sex, religion, age or disability in employment or the

provision of services. You may make copies of this application and enter different

position titles, but each copy must be signed. Resumes will not be accepted in lieu of

applications, unless specifically stated in the job vacancy notice.

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