Case Manager I

Position Title: Case Manager Department: Long Beach Outpatient Mental Health Reports To: As assigned by Program Director

POSITION SUMMARY

The Case Manager I provides supportive, community-based services to clients living with mental health and co-occurring substance use needs as part of FSP team. This is a field-based position. Under general supervision, this position assists clients in accessing and navigating behavioral health, medical, housing, and social service systems to promote stability, wellness, and independence. The Case Manager I is responsible for delivering strengths-based, culturally responsive services, supporting treatment goals established by clinical staff, and ensuring continuity of care through ongoing coordination and communication with internal and external providers.

This role includes conducting outreach and engagement, gathering psychosocial information, monitoring client progress, and documenting services in compliance with agency, county, and state standards. The Case Manager I work collaboratively with clinicians, peers, and multidisciplinary partners to address barriers related to housing, benefits, transportation, health, and daily living needs. Ideal candidates demonstrate strong organizational skills, empathy, professionalism, and the ability to build rapport with diverse populations.

HOURS 8 per Day / 5 Days per Week

BENEFITS PACKAGE

Medical Insurance Dental Insurance Vision Care Plan Life Insurance Paid Holidays Flexible Spending Account (FSA) Paid Vacation Time Sick Time 401(k) Retirement Plan Competitive wages Stability and career advancement Continuing Education Opportunities

CATEGORIES OF DUTIES

General Duties:

• Conducts self in a professional manner in areas of dress, language, attitude and behavior. • Exhibits full knowledge and support of the philosophy and objectives of the Agency. • Fully understands and maintains policies regarding professional ethics. • Inform patients about other services offered by Tarzana Treatment Centers, Inc. (TTC) that may be appropriate for the patient's family members. • Attends in-services trainings and educational workshops. • Attends all required staff meetings. • Cooperates and communicates fully with other staff members regarding patient behavior, progress activities, etc. • As appropriate works closely with other multi-disciplinary team members to develop a comprehensive Individualized Treatment Plan on assigned patients and to ensure that all identified problems are addressed. • Assist with employment/vocational referrals, provide vocational counseling re resume preparation, job interviewing etc. • Provides outreach and follow up services to patients in and out of treatment, to check progress, offer additional services, help reengage in treatment, make needed referrals. • Facilitates discharge-planning efforts, commencing at time of admission on all assigned patients, including areas of housing, employment, medical psychiatric, financial, aftercare, etc. • Makes direct contact within agency and with outside entities as appropriate, in order to assist patients in resolution of legal, financial, housing, medical, psychiatric and discharge planning issues. • Provides regular, comprehensive progress note charting in patient's Medical Record which document contacts, progress towards identified goals, program participation, referrals, discharge planning and other case management activities. • Performs other duties as assigned by Director and/or Administrator.

EXPERIENCE

1 year experience in a Behavioral Healthcare setting. Bilingual English/Spanish preferred. Valid driver's license and insurance.

LICENSES/CERTIFICATES

Bachelors Degree from a 4-year program.

SETTING

Tarzana Treatment Centers, Inc. is a non-profit corporation, which provides behavioral healthcare services, including chemical dependency.

EQUAL OPPORTUNITY EMPLOYER

Tarzana Treatment Centers, Inc. does not discriminate as to race, nationality, religion, gender, sexual orientation and disability in its hiring practices.

ADA REQUIREMENT

Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job.