Case Manager

About McIntosh Trail

At McIntosh Trail Community Service Board, we offer individuals experiencing symptoms associated with mental illness, addictive disease and/or developmental disability the hope for optimal functioning and recovery by providing quality behavioral health services and supports.

Summary

Under broad supervision, provides a broad range of social services to patients/clients/consumers and their families. Conducts patient/client/consumer intakes, participates in treatment team planning, and performs crisis intervention. Assists in dealing with personal and social problems. May provide supportive counseling to consumers and families and/ or serve as a liaison for social services. May perform case management duties. Performs lead worker functions.

Responsibilities

Case Manager/ SST3 works closely with clients to teach new skills for daily living and links clients with available resources in the community for clients to live a more productive and independent life. While attempting to improve the clients' health and promoting wellness and autonomy through advocacy, communication, education, identification of service resources, and facilitation of services.

• Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works cooperatively with others to achieve goals. Provide short- term case management and referral services to individual in an emergency.
• Works and communicates with the general public, internal customers and/or external customers to provide information and quality services and/or products targeted to meet customer expectations. Maintains confidentiality relating to the individual treatment.
• Displays a high level of effort and commitment to performing work: Monitor, evaluate, and document individual progress according to measurable goals.
• Operates effectively within the organizational structure; provide and maintain daily documentation for all individuals on caseload.
• Demonstrates trustworthiness and responsible behavior; Provide groups to individuals while implementing behavior modification techniques.
• Attend all job related and educational trainings mandated by and for Pinewoods and McIntosh Trail; complete all Relias training in a timely manner; Submit required documentation to supervisor by deadline without multiple reminders.
• Works when scheduled; begins and ends work as expected; calls in according to policy when absent; observes policies on break and lunch periods; maintains the ability to work with multi-cultural and diverse populations;
• Has knowledge of individuals rights and responsibilities and knowledge to work and interact with individuals at the work site. Has the ability to know staff and organization Code of Ethics; has knowledge and ability to follow Confidentiality policies.
• Requests and uses leave time appropriately; submits leave request on a timely basis; Requests and uses the proper type leave in accordance with established rules and policies; provide documentation for use of leave when required.
• Observes established policies on health, safety, security and sanitation; notifies proper authorities of circumstances or situations that present potential health hazards.
• Performs work according to rules, regulations, polices, and guidelines. Ensure required licensures and certifications are current.
• Perform related duties as assigned by supervisor.
• Maintain compliance with all company policies and procedures.

Minimum Qualifications

• Bachelor's degree in a social service-related field from an accredited college or university AND One year of experience in a social service-related field OR High school diploma or GED AND Three years of experience in a social services related position OR One year of experience at the lower level Social Svcs Tech 2 (SST011) or position equivalent.
• Note: Some positions require a valid Georgias Drivers License.

Physical Requirements

• Must be able to lift and carry up to 25/50 lbs.
• sitting, standing and/or walking, pushing/pulling, handling, reaching, bending, twisting, crawling, kneeling, squatting, climbing (ladders or stairs), overhead reaching.

High school diploma/GED and three (3) years of job-related experience in a social services-related position; or one (1) year of experience at the lower level Social Svcs Tech 2 (SST011) or position equivalent..

Additional Information

• Agency Logo:
• Requisition ID: SOC0FPC
• Number of Openings: 1
• Shift: Day Job
• Posting End Date: Jun 10, 2026