Case Manager Coordinator

Case Manager Coordinator

Salary

$68,000.00 Annually

Location

421 N. County Farm Road, Wheaton, IL

Job Type

Full-time

Job Number

26-00070

Department

Community Services Department

Opening Date

06/03/2026

Closing Date

6/16/2026 11:59 PM Central

Hours

Monday-Friday 8:00 a.m.-4:30 p.m., evening or weekend hours as required

• Description
• Benefits
• Questions

POSITION SUMMARY

We are pleased to offer the opportunity to work as a Case Manager Coordinator within the DuPage County Department of Community Services. This position acts as a lead worker to employees engaged in providing professional assistance to County residents through the coordination of services.

This position is grant funded.

This position is eligible for our complete benefit package including medical, dental and vision insurance, flexible spending accounts, life insurance, pension, deferred compensation plan, tuition reimbursement, pre-paid legal and credit union. As a team member at DuPage County, you will also have access to time off with pay on Designated Holidays or holiday pay if required to work, Vacation time, Sick time and Paid Leave.

To learn more about the cost and coverage of the benefits plan, visit Employees Benefit Information.

For detailed information on paid time off, visit Employee Policy Manual, Section 5

DuPage County is an equal opportunity employer

RESPONSIBILITIES

• Serves as a lead worker to employees and conducts client intake and assessment
• Trains and guides staff on the intake and eligibility and service delivery process
• Oversees case managers in prioritizing, decision-making, and completion of case load
• Instructs staff on grant and documentation requirements
• Delegates work and answers questions from staff
• Completes an assessment of the needs of clients
• Determines and approves eligibility and appropriateness of services, authorizes and tracks payments for programs
• Develops a comprehensive case plan for individual clients, which includes writing appropriate goals and means in which to obtain those goals to achieve a greater self-sufficiency
• Reviews and discusses plans and program options with clients
• Assists clients and families in decision-making process
• Discusses expectations with clients and families
• Provides direct assistance to individuals with varying backgrounds and problems
• Provides specific resource information to County residents and acts as an advocate when needed
• Promotes awareness of services
• Cooperates with other agencies in locating assistance for clients in areas where services are currently not provided
• May lead or attend committee meetings within the department or partnering groups and agencies
• Evaluates information and makes decisions within established policies and standards
• Provides in-home assistance to promote services
• Prepares statistical reports and other mandated paperwork

REQUIREMENTS INCLUDE

EDUCATION and/or EXPERIENCE

Completion of a Bachelor's degree in Human Services, Social Work or a related field, and three years of Social Service experience which include acting as a lead worker; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

CERTIFICATES, LICENSES, REGISTRATIONS

Must possess and maintain in good standing a valid Illinois drivers license.

Physical Requirements and Work Environment

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Light Work: Exerting up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Use of arm and /or leg controls requires exertion of forces greater than for sedentary work.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work will occur in an office and field environment. While performing the duties and responsibilities the employee maybe exposed to noxious odors, hoarding, unsanitary conditions, varying weather conditions, and other related conditions and situations.

DuPage County offers a complete benefit package to full-time employees including medical insurance, dental insurance, vision, flexible spending accounts, life insurance, pension, holidays, vacation, sick leave, deferred compensation plan, tuition reimbursement, pre-paid legal and credit union. Limited benefits are also offered for eligible part-time positions.

To learn more details, visit our Benefits page.

01

Select the response below that represents your highest completed level of education.

• Masters Degree from an Accredited Institution
• Bachelors Degree from an Accredited Institution
• Associates Degree from an Accredited Institution
• Some college level courses complete but no degree awarded from an Accredited Institution
• High School Diploma or GED
• None of the above

02

If you possess a degree, in what field/ major is the degree? (If no degree, answer with N/A)

03

Have you worked as a lead worker in the Social Services field?

• Yes
• No

04

Please describe your experience as a lead worker in the Social Services field. This can include supervisory, employment leadership roles, project lead work, mentor roles, or major job assignments in which you acted as the lead worker. (Please enter N/A if none.)

05

This position requires that you possess and maintain in good standing a valid Illinois Drivers License. Do you possess this requirement?

• Yes
• No
• No, but I possess a valid drivers license within another State and am able to obtain a valid Illinois Drivers License within 90 days of employment.

06

Are you able to perform the following, with or without an accommodation? Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

• Yes
• No

Required Question

Employer County of DuPage

Address 421 N. County Farm Road

Wheaton, Illinois, 60187

Phone (630) 407-6300

Website https://www.dupagecounty.gov