Case Manager - Care Management for High-Risk Pregnancy

Benefits: The benefits package includes excellent employer paid health insurance with low out of pocket cost, retirement pension (NC Local Government Retirement System), 401(k) with match, dental, vision, life, disability, paid vacation, paid sick, 13 paid holidays, floating holiday, new hires start out with two vacation and sick days and begin accruing immediately, paid parental leave, paid volunteer hours, employee assistance program, tuition reimbursement, longevity pay, wellness allowance and more. (Benefits differ for part time employees). Prior local and state government years of service count toward calculating vacation accrual rate!

Hiring Range: BSW/MSW Minimum of $21.71 (commensurate with experience)

RN Minimum of $26.95 (commensurate with experience)

Hours: 8:00 - 5:00, Monday - Friday, 40 hours per week (may include some evenings and weekends)

The Care Management for High-Risk Pregnancy Case Manager will perform intermediate-level care coordination independently, providing education, referrals, and support to pregnant women with identified risk factors. The Case Manager will collaborate with Prepaid Health Plans (PHP), the Pregnancy Medical Program (PMP), OB providers, and community partners to ensure program performance standards and quality measures are achieved.

Primary Responsibilities:

• Person-centered interactions in-person at Medical Home, home visits, telehealth, or phone call
• Assess member needs, develop person centered care plans and goals related to the risk factors identified
• Provide member education, referral, and follow-up based on need, risk or condition
• Coordinate service plans with other agencies as required per member need
• Complete documentation in Virtual Health on a daily basis
• Make referral for service to CHA, ancillary agencies and community resources

Education/Experience:

• Graduation from a four-year college or university with a degree in Social Work (BSW or MSW), or a Bachelor of Science in Nursing (BSN), or graduation from an accredited school of professional nursing
• Minimum of two (2) years of professional nursing experience required, including at least one (1) year in public health with case management experience
• Bilingual in English and Spanish preferred

License: Valid license to practice as a Registered Nurse in North Carolina, Valid NC driver's license, current CPR certification

Knowledge, Skills & Abilities:

• knowledge of maternal and postpartum health
• Knowledge of public health principles and the ability to apply them in practice
• Knowledge of community resources and service organizations
• Ability to interact tactfully with diverse populations and exercise sound judgment in assessing situations and making decisions
• Ability to engage clients, obtain necessary information, and build effective working relationships
• Skill in accurately documenting services provided and interpreting records, reports, and medical instructions
• Demonstrated ability to independently adapt to changing priorities, collaborate as part of a team, and make informed decisions

Our Mission

To improve individual and community health through services, education, and collaborative action.

Our Vision

We envision a thriving community where people make healthy choices in healthy environments.

CHA does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.