Case Manager (Bilingual - Spanish)
Salary
$33.52 - $39.12 Hourly
Location
Northport , 1202 Northport Dr, Madison, WI
Job Type
Full time (1.0FTE)
Job Number
2026-00178
Department
Human Services Department
Opening Date
06/12/2026
Closing Date
6/29/2026 11:59 PM Central
FLSA
Non-Exempt
Bargaining Unit
2634
Description
The Dane County Human Services Department, Disability and Aging Services Division, Childrens Long Term Support (CLTS) Unit, in Madison, Wisconsin, is recruiting for a full-time (1.0 FTE) Case Manager (Bilingual - Spanish) position. This position is designated as bilingual and candidates will be tested in Spanish and English during the recruitment process. Employees who work in bilingual designated positions receive an additional $2.00 per hour (not reflected in the above hourly rate).
The Eligibility List created may be used to fill future vacancies over the next six (6) months.
Note to applicants - for the 2026 budget year, there is a 1% reduction in wages (which is already reflected in the hourly wage above), an additional 21 holiday hours, and continued earning of longevity and merit steps.
Equity, Definition and Examples of Duties
COMMITMENT TO EQUITY AND INCLUSION
As an employer, we strive to provide a work environment where diversity and differing opinions are valued, creativity is encouraged, continuous learning and improvement are fostered, teamwork and open/honest communication are encouraged, and meeting customer needs through quality service is a shared goal. All employees must be able to demonstrate multicultural competence - the awareness, knowledge, and skills needed to work with others who are culturally different from self in meaningful, relevant, and productive ways. Applicants from traditionally underrepresented populations including women, racial and ethnic minorities, and persons with disabilities are especially encouraged to apply.
DEFINITION
Case Managers work closely with children with disabilities, families, guardians, service providers and natural supports to coordinate support services necessary for children to live in their family home, attend their neighborhood school, work and participate as fully as possible in community life. Promote self-determination, community belonging, valued social roles, the sharing of ordinary places, opportunities for contribution, and choice while seeking to ensure health and safety.
EXAMPLES OF DUTIES
Establish on-going relationships and partnerships with children, their families, guardians, service providers and natural supports. Perform individualized assessments through review of historical information, interviews and in-person observation with the individual, their family, friends, advocates, teachers, service providers, medical professionals and other team members. Act as team leader, facilitating interdisciplinary meetings, coordinating services and seeking outside resources and consultation as needed. Facilitate, write and distribute annual individualized service plans, and court reports as required, outlining the support an individual needs to live, attend school and/or work successfully in the community and how it will be funded. Implement the individualized plans to the maximum degree possible by ensuring all available social and financial resources are known and explored, including family relationships, community connections and friendships, disability services, and other community resources. Determine gaps in the existing unpaid and paid support network then work to eliminate these gaps, developing new supports and seeking funding when needed.
Education, Experience and Special Requirements
Education, Training and Experience:
Requires a Bachelors Degree in a human services field (social work, psychology, sociology, nursing, counseling, etc.) and one (1) year of professional experience working with children or adults who have developmental disabilities, brain injuries, chronic health conditions, or mental health needs.
Case Manager II:
All employees hired with a Master's degree and six (6) months of relevant experience or a Bachelor's degree and two and a half (2.5) years of relevant experience will be hired as a Case Manager II, range 20. Those who do not meet these criteria upon hire will be hired as Case Manager I and will advance to Case Manager II after obtaining one of these criteria.
Special Requirements:
Requires a valid driver's license, access to reliable personal transportation and a good driving record. Within ninety days of hire must pass the state's mandatory Children's Long Term Functional Screen course and remain a screener in good standing thereafter.
Background Check Statement: Some positions may require a criminal background check which can include fingerprinting due to the nature of the job's responsibilities. Wisconsin's Fair Employment Law, s. 111.31 - 111.395, Wis. Stats., prohibits discrimination because of an arrest or conviction record. However, Dane County may disqualify an applicant if the position's responsibilities are substantially related to the applicant's criminal history (e.g., the nature of the crime and its relationship to the position, whether hiring, transferring or promoting an applicant would pose an unreasonable risk to the business, its employees, customers and vendors, etc.). Management reserves the right to make employment contingent upon successful completion of the background check.
For Bilingual Positions:
Physical and Environmental Work Requirements:
Office environment. Must be available to work occasionally on evenings or weekends. Some out of county travel. Ability to see and hear within normal ranges with or without adaptive devices. Ability to use finger, wrist, hand and arm motions. Ability to sit and stand.
Knowledge, Skills and Abilities
Basic understanding of human development and behavior and the awareness of how developmental disabilities and sensory-motor differences may affect this. Knowledge of current human service philosophies and approaches such as self- determination, person-centered planning, community inclusion, trauma informed care and asset based community development. Knowledge of, and experience applying case management methods, policies, procedures and treatment techniques. Ability to develop positive, long-term relationships with people, understand their concerns and act to address them in a timely, respectful and effective manner. Ability to quickly acquire and apply knowledge of laws, regulations, policies and procedures relating to the target population. Knowledge of and ability to access community resources. Ability to prioritize, calmly manage and resolve urgent or crisis situations. Capacity to organize large amounts of information and manage complex situations to achieve the most effective individual and programmatic outcomes. Ability to be decisive, consistent and diplomatic. Excellent personal, written and verbal communication skills. Ability to follow oral and written instructions, autonomously meet deadlines, participate in and appropriately use supervision. Ability to participate effectively as a team-member. Ability to engage and work with people from diverse ethnic and cultural backgrounds with understanding and respect for the individuals and their differences. Knowledge of computer based applications including word, excel and other related software. Ability to use a computer to generate reports, complete forms, and document case activity. Ability to prepare and maintain complex records and reports.
Become a part of the Dane County Team!
We offer a wide range of benefits including fully paid dental and HMO health insurance premiums for full time employees/pro rated for part time employees. The County will also provide contributions towards POS health insurance premiums and short/long term disability. Additional benefits available include long term care, vision coverage, flex spending account and deferred compensation programs paid in full by the employee and a wellness program. For further details on insurance benefits visit
https://admin.countyofdane.com/employee-relations/active-employee
Bilingual Pay: Employees who work in bilingual designated positions receive an additional $2.00 per hour.
Undesirable Hours Premium Pay: Employees may receive undesirable hours pay of $2.00 for anytime worked between 6:00 p.m. and 6:00 a.m and for anytime on Saturday and/or Sunday. (not applicable with all employee groups).
Paid Parental Leave: Dane County also provides 12 weeks of paid parental leave for birth or adoption of a child.
Caregiver Leave: Dane County offers 80 hours of paid leave to care for an ill family member.
Telecommuting: Telecommuting allows employees to work remotely for all or part of their work week. Dane County considers telecommuting to be a viable, flexible option when both the employee and the job are suited to such an arrangement. Dane County will permit telecommuting when it benefits the productivity of the employee and their department and if determined by employees department that telecommuting is not detrimental to either the County or the employee.
Student Loan Forgiveness: If you are employed by a government or not-for-profit organization, you may be able to receive loan forgiveness under the Public Service Loan Forgiveness (PSLF) Program.
WI Retirement System: Employees hired after 7-1-11 must be expected to work a minimum of 1200 hours annually to be enrolled in the Wisconsin Retirement System when hired.
Like our Facebook page: https://www.facebook.com/DaneCountyEmployeeRelations/
Dane County participates in E-Verify. For more information see the Notice of E-Verify Participation and Right to Work posters here" and then the here links to this page: https://admin.countyofdane.com/employee-relations
01
Do you have a Bachelors Degree in a human services field (social work, psychology, sociology, nursing, counseling, etc.)?
02
If you answered yes to question one, please identify the field of study.
03
Do you have one (1) year of professional experience working with children or adults who have developmental disabilities, brain injuries, chronic health conditions, or mental health needs?
04
THIS QUESTION IS GRADED Children's Long Term Support (CLTS) case managers work on an on-going basis with children who have intellectual, developmental, physical and emotional disabilities; their families, guardians, service providers and advocates; to ensure they live, attend school and participate as fully as possible in their community. Individuals often have co-occurring psychiatric, sensory, behavioral issues and/or fragile health that necessitate coordination between families, school, medical, mental health, and juvenile and/or criminal justice systems. Describe how your educational background, professional and lived experience have provided you with the interest, temperament, and skills needed to thrive in this job. Identify any degrees or licensure you hold beyond the bachelor-level.
05
THIS QUESTION IS GRADED CLTS participants represent the full racial, cultural and socioeconomic diversity of Dane County. Approximately 15% of children or their families have a preferred language other than English. Inattentiveness to racial justice, cultural sensitivities and language access can result in service utilization inequities. Please share a specific example where you successfully supported someone to overcome a systemic barrier to obtain needed services, highlighting how you drew upon your specific skills or experiences.
06
THIS QUESTION IS GRADED Case Management services are inclusive, individualized, community-based, person and family-centered. Provide an example of how you have integrated these principles into your work to the benefit of children and families, noting what brought you joy in doing so.
Required Question
Employer Dane County