Case Manager - Behavioral Health Services

Salt Lake County

SALT LAKE CITY, Utah

JOB DETAILS
SALARY
LOCATION
SALT LAKE CITY, Utah
POSTED
7 days ago
Job Description:

Salt Lake County…A career with a purpose in the community you love!

Salt Lake County invites you to explore our exciting career opportunities. We seek highly enthusiastic individuals to enrich our County with your experience and talent. If you enjoy working in a team environment that is committed to changing the lives of its community, please keep reading.

What it is like to work here:

At Salt Lake County our culture is woven into all aspects of our work and our employees’ lives, from the way we treat each other to the way we support the community.  To promote and foster a fun and healthy work environment, we appreciate employees through great benefits, a healthy work life balance and room to grow and develop.

Surround yourself with:

Peers who are motivated to make a difference in the lives of those we serve. We serve Salt Lake County and envision a safe and beautiful place for all to live, work and have fun. Salt Lake County is about connecting people and championing our community.  Community is more than a place….its our heart and service that bring us together.

We encourage a work life balance:

Working for Salt Lake County is more than just a paycheck.  A career with /Salt Lake County includes several benefits and perks.  We support our employees with 12 Holidays, up to 24 vacation days, 12 sick days and one personal day every year.  

 

Additional Benefits include:

  • Retirement options for hybrid pension/401(k) or 401(k) only with a 10% contribution
  • Medical coverage including a 100% county paid premium option-Dental and Vision coverage including coverage for adult designees
  • Health Savings account with a county contribution up to $1200/year, Flexible Spending Account
  • 100% county-paid Long-Term Disability and Short-Term Disability option
  • Professional Development including professional membership fees paid
  • Tuition Reimbursement
  • Plus: Onsite medical clinic, and gym; hospital insurance, pet insurance auto and home insurance and discounts at County facilities. 

For Benefits information Click HERE 

To estimate how much your pay and benefits could be worth use our Total Rewards Estimator

 

JOB SUMMARY

 

Provides direct client services by screening for program eligibility, maintaining close contact with clients, coordinating recovery support services, and linking them with community resources.

 

MINIMUM QUALIFICATIONS

 

Bachelor's degree from an accredited college or university in Social Work, Psychology, Sociology, Social Sciences, Criminal Justice, or an equivalent combination of related education and experience.

 

Due to the nature of this position, the successful applicant must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program in accordance with current County Human Resources policy requirements.

 

ESSENTIAL FUNCTIONS

  • Screens clients for eligibility, orients clients to the program, assists clients in establishing their recovery service plan, and conserves the client's limited benefit by ensuring proper budgeting of funds.
  • Maintains current client contact information and schedules at least bi-monthly contact with the client through face-to-face or electronic means.
  • Supports clients in making informed, independent choice of service providers.
  • Acts as a client advocate.
  • Links clients with existing community resources and tracks use of services authorized through vouchers; extends or shortens voucher authorization to maximize their recovery capital.
  • Monitors the effectiveness of recovery support services; verifies that authorized services are being utilized; authorizes additional services as needed; ascertains client satisfaction; documents case record; and continues to evaluate if services are appropriate.
  • Communicates client progress, needs, and program engagement status with treatment providers and agencies, parole and probation officers, case managers, and other community entities.
  • Conducts outreach to community agencies to develop partnerships in order to increase program referrals and efficiency.
  • Facilitates and attends meetings with community partners to discuss program progress, develop strategies to improve and expand program, and coordinate services across agencies.
  • Ensures compliance with federal, state, and county grant requirements.
  • Trains providers to accept and bill for vouchers in the electronic voucher management system.
  • Reviews billing records, case management notes, and logs for discrepancies.
  • Performs administrative tasks, such as filing, answering phone, and greeting clients and visitors.

KNOWLEDGE, SKILLS AND ABILITIES (KSA)

 

Knowledge of:

  • Office technology
  • Social science fundamentals
  • Individual, family, and community dynamics in regards to alcohol and drug misuse
  • Records retention policies and procedures
  • Federal Confidentiality Regulations

Skills and Abilities to:

  • Communicate clearly and effectively, verbally and in writing, with individuals and groups
  • Ability to work in a fast-paced environment and coordinate multiple tasks efficiently
  • Ability to quickly respond to program changes and incorporate new knowledge into daily work activities
  • Maintain cooperative working relationships with those contacted in the course of work activities
  • Relate effectively with individuals and groups from varied backgrounds
  • Act independently when appropriate
  • Effectively apply general principles to specific situations
  • Meet with clients in both office and community settings
  • Coordinate and present at client, provider, and community meetings, including jails, prisons, and residential treatment facilities
  • Maintain client files, records, and reports
  • Apply analytical problem solving and make sound judgments and decisions
  • Perform effectively in stressful situations
  • Utilize relevant technology including all aspects of the voucher management system
Additional Information:

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

Must be able to sit in an office setting for long periods of time and be able to meet clients in a variety of community setting for case management.

About the Company

S

Salt Lake County