Case Manager Assistant - Full Time - Day Shift - Jackson
General Summary
Full Time Benefits Eligible
The Case Manager Assistant assists the Case Managers with concrete patient-related tasks and various clinical interventions. He/she assists patients, families, and others requesting assistance from the Case Management & Social Work Services Department, but who are not currently receiving services from another staff member. He/she may also be asked to perform other office related tasks, e.g. assisting with special medication fund programs, updating resources, issuing Medicare Important Message to patients, etc.
EDUCATION/EXPERIENCE REQUIRED:
- High School diploma or G.E.D. equivalent
- Associates degree, preferred or equivalent healthcare experience
- Good verbal and written communication skills
- Ability to read, write and speak English
- Good critical thinking and problems solving skills necessary
- Good organizational skills. Ability to multitask
- Good interpersonal skills, including ability to develop and maintain trusting relationships
- Ability to conduct self in a professional manner. Ability to be flexible. Ability to complete all assigned tasks with little supervisio
- Ability to move freely about the facility in order to visit patients
- WORKING CONDITIONS: May work in a clinical environment with potential exposure to communicable disease
- Position requires the ability to stand/walk for long periods of time
Additional Information
- Organization: Henry Ford Jackson Hospital
- Department: Case Management
- Shift: Day Job
- Union Code: Not Applicable