Case Manager 1 - Winter Haven

Position Description

Employees in this position perform a wide variety of duties related to the care, treatment, and rehabilitation of clients. These employees are aware of available community resources and function as a member of a treatment team.

Position Expectation

In keeping with the mission and core values of Tri-County Human Services, all persons served, stakeholders, and fellow employees will be treated with dignity, respect, and shown sensitivity to their cultural diversity. Referenced by policy numbers 100.000, 100.000A, and 100.004.

Primary Duties and Responsibilities

• Interviews and orients clients and collects information necessary to complete the intake process, not including treatment recommendations.
• Under the supervision of the supervisor (Clinical, Program, Nursing, Program Coordinator, and/or Similar), the employee records individual case information, updates case files, and provides case status information in order to provide a complete record of services.
• Confers with supervisor and other team members at staff meetings, providing and/or receiving information as necessary to assure proper case management.
• Collects and maintains data related to specific reporting requirements of grants, special client programs, and intra-agency referrals, as assigned by the supervisor (Clinical, Program, Nursing, Program Coordinator, or similar).
• Provides specific community liaison services as assigned by supervisor.
• Provides clients with Orientation to the agency.
• Teaches interactive alcohol/drug education classes and provides other educational services.
• Completes urine specimen collection and documentation per agency collection procedures.
• Performs other reasonable and related duties as assigned.