Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities.
As a Case Management Assistant with Portsmouth Regional Hospital, you can be a part of an organization that is devoted to giving back.
Job Summary and Qualifications
The Case Management Assistant (CMA) will work under the direction of the RN case manager or social worker to assist with facilitating patient discharges requiring post-acute placement or services and will identify and report barriers to discharges. The CMA will provide administrative support in Case Management functions.
What You Will Do in This Role
• Coordinates with RN case manager and social worker for support needed. • Communicates updates on progress throughout the day. • Refers patient questions back to the case manager/social worker. • Provides clerical support in multidisciplinary rounds, including updating NATE Tempo at direction of team. • Uses web-based referral system to manage post-acute care (PAC) referrals. • Includes sending initial referrals with appropriate clinical information from the medical record required for the level of care. • Monitors patients with PAC referrals and intervenes to expedite discharge. • Prioritizes workload to ensure a timely contact and intervention with PAC providers. • Sends additional information to PAC provider when requested. • Communicates with RN case managers/social workers regarding the status of PAC referrals, bed availability, and other barriers that cannot be resolved. • Communicates results of PAC referrals with the patient, including having the Patient Choice letter signed. • Monitors Medicare patients planned discharge dates and delivers the Important Medicare Message (IMM) to the patient per facility policy. • Obtains physician signature on required Case Management documents and forms. • Based on facility practice, sets up transportation and sends information to Transfer Center and generates discharge packets for PAC transfers. • Utilizes Case Management systems standards and processes. • Maintains knowledge of and actively develops relationships with PAC providers.
Qualifications You Will Need
• High School Graduate or GED required. • Associates Degree preferred. • Medical knowledge and terminology required. • Minimum of one year experience in a healthcare setting required. • New Hampshire Licensed Nurse Assistant or EMT preferred.
Benefits
Portsmouth Regional Hospital offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include:
• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services. • Wellbeing support, including free counseling and referral services. • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence. • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3 to 9 of pay based on years of service. • Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling. • Education support, including tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
About Portsmouth Regional Hospital
At Portsmouth Regional Hospital, youre not just joining a hospital-youre becoming part of a mission-driven team thats redefining healthcare excellence across the Seacoast region. As a 240-bed acute care facility in Portsmouth, NH, we proudly serve communities throughout New Hampshire, Maine, and Massachusetts. Were the only hospital in the area to be recognized as an ACS Verified Level II Trauma Center and a Comprehensive Stroke Center, and we offer a robust heart and vascular program, giving our team the opportunity to work at the forefront of life-saving care.
About HCA Healthcare
As part of the HCA Healthcare family, youll be supported by one of the nations leading healthcare systems with a strong presence in New Hampshire that includes four hospitals, three freestanding emergency rooms, and over 70 care sites. Here, nearly 5,000 colleagues, including 1,500 nurses and 1,000 affiliated physicians, collaborate to deliver exceptional care and innovation every day.
Our Culture
Whether youre at Portsmouth Catholic Medical Center in Manchester, Parkland Medical Center in Derry, Frisbie Memorial Hospital in Rochester, or one of our emergency facilities in Seabrook, Dover, or Plaistow, youll find a culture that values your expertise, supports your growth, and empowers you to make a real difference.
Our Commitment to Excellence
HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
Join Our Team
There is so much good to do in the world, and so many different ways to do it. - Dr. Thomas Frist Sr., HCA Healthcare Co-Founder.
Be a part of an organization that invests in you. We are reviewing applications for our Case Management Assistant opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care.
We Are an Equal Opportunity Employer
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Today, we are the nation's leading provider of healthcare services, a company comprised of locally managed facilities that includes about 165 hospitals and 115 freestanding surgery centers in 20 states and England and employing approximately 204,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities. Richard M. Bracken serves as Chairman of HCA and R. Milton Johnson is the company's President and Chief Executive Officer.
HCA is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA puts patients first and works to constantly improve the care we give them by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality. Investing in our communities is important to us. HCA typically invests about $1.5 billion annually to keep our facilities modern and up-to-date technologically and to expand and add services where needed. Focusing primarily on communities where the company is a leading healthcare provider, HCA selectively adds new facilities in order to better serve our communities.
And because two HCA founders were physicians, we value highly the strong relationships we've created with local physicians. We endeavor to provide them with a wide array of services and modern facilities in order to help them deliver the best possible care.