Case Management Assistant

Do you have the career opportunities as a Case Management Administrative Assistant you want with your current employer? We have an exciting opportunity for you to join HCA Florida Memorial Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare, and located in sunny Jacksonville, Florida!

Job Summary and Qualifications

We are seeking an Administrative Assistant for our Case Management Department who will assist with facilitating patient discharges requiring post-acute placement or services, and will identify and report barriers to discharges. The Case Management Assistant will provide administrative support in Case Management functions.

What you will do in this role:

• You will be responsible for coordinating with the case manager and social worker for support that is needed.
• You will provide clerical support in multidisciplinary rounds, including updating NATE Tempo at direction of team.
• You will make referrals to specific post-acute care providers, including sending the appropriate packet of information from the medical record required for the level of care.
• You will monitor patients post-acute care referrals and intervenes to expedite discharge.
• You will communicate with the case managers and social workers regarding the status of the post-acute care referrals, bed availability, and other barriers.
• You will obtain physician signatures on required case management documents and forms.
• You will perform other duties as assigned.

What qualifications you will need:

• A High School Diploma or GED is required
• Associates Degree in healthcare or related field is preferred
• Medical knowledge and terminology is required
• At least one year of experience in a health care setting is required
• Must be comfortable going into patient rooms

This position is a Monday through Friday role - No Weekends and No Holidays!

Approximate hours are: 8:00AM to 4:30PM

Benefits

HCA Florida Memorial Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Memorial Hospital has provided quality healthcare services since 1969, giving patients access to highly-trained physicians and advanced technology. With more than 50 years of pioneering healthcare, our 450+ bed hospital is one of the region's leading acute care facilities. We offer a range of services for our patients, including 24-hour emergency care at three different locations and a Level II trauma center. Other specialized programs include our accredited Chest Pain Center, certified Stroke Center, Heart Center, Bone and Joint Center, maternity center and much more. Memorial has received the Gold Seal of Approval for Primary Stroke Centers and is sepsis-certified by the Joint Commission.

At Memorial Hospital, our care like family culture extends to our patients, our people and our Jacksonville community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Case Management Assistant opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.