Carrier Integrations Program Manager, Google Store

Carrier Integrations Program Manager, Google Store - Google Careers

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Carrier Integrations Program Manager, Google Store

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Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.

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Minimum qualifications:

• Bachelor"s degree or equivalent practical experience.

• 8 years of experience in a program management role within the consumer products, retail, consulting, or telecom industry.

• Experience in telecom carrier integrations, third-party payment solutions, or affordability solutions (including loan products, payment types, and trade-in programs).

Preferred qualifications:

• Experience leading sophisticated technology projects in a fast-paced, constantly evolving environment.
• Expertise in writing business requirements and collaborating with engineering and design teams to deliver robust technology solutions.
• Strong negotiation and vendor management experience.
• Successful track record of collaboration with software engineering teams to reduce technical debt and migrate to new architectures.
• Strong ability to clarify business problems, identify process/user experience improvements, and represent business interests in solution development.

About the job

A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you'll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It"s your job to coordinate the players and keep them up to date on progress and deadlines.

Google Store is our omnichannel global retailer, leveraging the best of Google to help customers experience our award-winning devices and services. Our team is responsible for a vast portfolio that supports the entire customer journey, from product discovery to device upgrades. This portfolio includes the My Pixel app, distributed with every Pixel phone, the Google Store global eCommerce platform, our leading edge retail point-of-sale system, and AI-driven algorithms for customer lifecycle management.

The Store team applies Google"s industry-leading AI to solve complex, real-world problems across our growing global footprint of online and brick-and-mortar storefronts. This ranges from AI-enhanced site operations to agentic AI shopping assistance, ensuring a seamless and intelligent experience at every touchpoint.

As a Carrier Integrations Program Manager, you will play a pivotal role in expanding our device and service offerings by leading complex integrations with major telecom networks. You will sit at the intersection of business strategy and technical execution, ensuring that customers experience a flawless, connected purchasing journey.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $188000 - $275000 (USD) + 20% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Design solutions for large cross-functional business initiatives, ensuring seamless customer experiences across physical stores and online platforms. While analyzing retail trends and external market research to inform future strategies, creating simple and scalable solutions for all storefronts.
• Represent business and technology interests throughout the design, development, and deployment of new systems and carrier integrations.
• Collaborate with teams across the organization (Engineering, Product Management, UI/UX Design, Partnerships, Operations) to design and execute key projects and priorities. Provide clear, actionable business requirements for engineering and product/UX teams to build new software.
• Coordinate funding, release schedules, issue resolution, resource alignment, and quality standards for major product rollouts. Negotiate and produce joint product roadmaps with Carrier Partner teams.
• Travel up to 25% (domestic) to support face to face interactions and partner meetings.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google"s Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

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