Cargo Agent Supervisor

Grant Aviation is an Alaskan regional air carrier serving rural Alaska since 1971. With bases in Bethel, Emmonak, Dillingham, King Salmon, Cold Bay, Dutch Harbor, Kenai, and Anchorage, Grant Aviation provides scheduled air transport of passengers, cargo, and mail, as well as air ambulance and charter service. Grant Aviation employs approximately 400 people.

We believe that air travel isn''t a luxury - it''s a necessity - and we are committed to creating a safe, friendly, and reliable experience for all our customers.

Our company is built upon respect for our customers, employees, and communities, and we constantly work to improve our operations to ensure smooth travel and enjoyable experiences. We are professional, while staying true to our Alaskan roots and commitment to the personal touch.

POSITION: Cargo Agent Supervisor

Grant Aviation is seeking a reliable and detail-oriented Cargo Agent Supervisor to lead warehouse and freight operations at our Bethel station. This rotational role follows at 2-weeks on/2-weeks off schedule, with work performed both indoors in the warehouse and outdoors on the aircraft ramp.

As the Cargo Agent Supervisor, you''ll oversee a team of Cargo Agents to ensure the safe and efficient handling of bypass mail, general freight, and cargo in compliance with company policies and regulatory requirements. The Cargo Agent Supervisor oversees load staging, mail sorting, forklift operations, and customer service, while maintaining documentation and assisting in office duties. This role is responsible for all Hazardous Materials movement to and from the Bethel station.

RESPONSIBLITIES

• Book and tag freight and bypass mail in the internal cargo system.
• Sort incoming mail and freight for distribution or outgoing staging.
• Ensure proper acceptance, labeling, and documentation of shipments.
• Maintain and update the Mail on Hand (MOH) report daily.
• Track mail and freight in the Mail and Bypass Receiving Log, ensuring timely processing and reconciliation.
• Prepare and stage cargo according to flight schedules and aircraft weight and balance requirements.
• Coordinate with cargo leads and dispatch to prioritize outgoing loads.
• Safely operate forklifts and other warehouse equipment within the cargo facility for loading and warehouse organization.
• Assist dispatch with cargo verification to ensure accurate manifests.
• Communicate load status and irregularities to dispatch leads and flight crews as needed.
• Identify, label, and handle hazardous materials in compliance with TSA and FAA regulations.
• Complete required HAZMAT training and maintain currency.
• Assist in the cargo office with customer drop-offs, pickups, and inquiries.
• Provide timely and professional updates to customers and internal stakeholders regarding shipments.
• Keep the warehouse clean, organized, and in compliance with safety standards.
• Follow all safety procedures, including PPE use, secure cargo storage, and emergency response protocols.
• Work closely with cargo leads, cargo agents, dispatchers, and ramp staff to maintain smooth operations.
• Participate in team briefings, shift handovers, and training.
• Maintain team schedule, and verify attendance.
• Perform additional duties as assigned by the Station Manager.

QUALIFICATIONS & REQUIREMENTS

• High school diploma or equivalent.

• Must be at least 18 years old.

• Valid Alaska driver''s license required.

• Ability to pass a 10-year background check and meet airport security requirements.

• Prior experience in cargo, logistics, or warehouse operations is preferred but not required.

• Completion of HAZMAT training within 30 days of hire.

• Forklift certification (or ability to obtain within 30 days of hire).

• Ability to lift and move:

• 0-30 lbs. (30% of the time)

• 30-50 lbs. (50% of the time)

• 50+ lbs. (20% of the time)

• Comfortable working in varying weather conditions, including rain, snow, and wind.

• Strong attention to detail, communication skills, and a team-first attitude.

• Proficient in basic computer use; experience with booking or dispatch systems is a plus.

COMPENSATION & BENEFITS

• Competitive pay based on experience, aptitude, and qualifications
• Medical with vision
• Dental
• Company-paid life insurance and AD&D
• PTO and paid holidays
• Flight and travel benefits
• 401(k) program with Employer matching
• Employee assistance program
• HSA for qualified plans
• Voluntary life insurance and AD&D
• Voluntary short- and long-term disability
• Voluntary accident, critical illness, and hospital indemnity

Grant Aviation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates seeking reasonable accommodation in the recruitment or employment processes should contact Human Resources at: humanresources@flygrant.com.

If this sounds like a fulfilling role for you, please submit your resume today! We would love to have you on board as soon as possible!