Caregiver Talent Ambassador

Caregiver Talent Ambassador

You are the ideal Caregiver Talent Ambassador—a thoughtful, calm, and people-centered professional who helps us build a strong and compassionate caregiver team. You bring a steady presence, excellent judgment, and an eye for detail. When meeting applicants, you naturally see their unique strengths, identify potential concerns, and make fair, confident decisions about who should move forward in the hiring process.

Your friendly disposition and consistency help candidates feel welcome and valued from the moment they first connect with our company. At the same time, your professionalism and discernment ensure that only caregivers who align with our standards of reliability, compassion, and integrity advance. You actively engage qualified applicants throughout the process—reaching out to invite them to interviews, answering their questions, reminding them of next steps, and guiding them forward. You are an important steward of our culture and the very first connection future caregivers have with our company.

You will report to Decire Ramirez, Employee Care Manager, and collaborate closely with her to ensure that each interaction, interview, hiring decision, onboarding, and orientation reflects our commitment to thoughtful, high-quality care. As a company, we strive to provide older adults with care that enables them to live happier, healthier lives at home. Our services are distinguished by the caliber of our caregivers and the responsiveness of our staff.

Essential Duties and Responsibilities

• Proactively engage qualified applicants by reaching out to invite them to interviews, answer questions, remind them of upcoming steps, and keep them informed and motivated throughout the hiring process.
• Conduct caregiver interviews with professionalism, warmth, and consistency, ensuring each applicant has a positive and welcoming experience.
• Review applicant materials (applications, work history, certifications, assessments, and references) for accuracy, completeness, and alignment with company standards.
• Evaluate candidates using predetermined criteria to determine whether they should advance, be placed on hold, or be declined.
• Document interview outcomes promptly and accurately in the applicant tracking system to support smooth communication with the team.
• Coordinate next steps for qualified candidates, including scheduling interviews, onboarding, orientation, training, and follow-up touchpoints.
• Support new caregivers through orientation and their initial weeks by ensuring all required documents are received and complete (so they are cleared to work), reviewing the company rules PowerPoint and other key materials with orienteees, and guiding them to feel supported, valued, and prepared for their first shifts.
• Communicate hiring decisions with clarity and compassion, ensuring each applicant feels respected, regardless of outcome.
• Support caregiver engagement efforts, such as appreciation initiatives or simple touchpoints that help strengthen relationships.
• Answer incoming calls and greet visitors as needed, maintaining a calm, friendly presence at the front desk.
• Assist with administrative tasks such as data entry, organizing files, and preparing interview and orientation materials when there are no interviews scheduled.
• Participate in team culture initiatives, collaborating closely with the Employee Care Manager to ensure a supportive and consistent environment.
• Other duties as assigned, including visiting clients and caregivers in the field and attending recruitment events.

This part-time office role offers approximately 25 hours each week, with a schedule that stays steady once established. We will work with you to create a consistent routine that aligns with your availability while supporting the needs of our applicants and team. Our office is on US Hwy 19 near Countryside Mall. Travel during work hours is reimbursed at $0.50 per mile. This is a W2 position with bi-weekly pay. We work with PayActiv to be able to offer quick access to your earned wages, budgeting tools for long-term self-reliance, free access to a licensed Financial Advisor, and access to prescription discounts. You will be working with a team who is professional and dedicated to helping others.

First 90-Day Expectations

By 30 Days

• Complete all onboarding and training, including caregiver criteria, interview guidelines, company rules, culture standards, orientation processes, and compliance basics.
• Shadow Decire through multiple interviews and applicant interactions to learn the flow, tone, evaluation process, and engagement style.
• Observe the full hiring pathway—from initial outreach and applicant contact through interviews, decision-making, onboarding, and orientation—to understand how each step connects.
• Begin conducting supervised interviews while receiving coaching and feedback on style, pace, documentation, and candidate communication.
• Learn the applicant tracking system and demonstrate the ability to enter notes, track progress, update statuses, and manage follow-ups accurately.
• Start practicing warm, professional phone greetings, applicant outreach, and in-person interactions that reflect our welcoming culture.

By 60 Days

• Conduct interviews independently with consistency, using predetermined criteria and sound judgment.
• Proactively reach out to qualified applicants to invite them to interviews, answer questions, provide reminders, and keep them engaged through the process.
• Review applicant files confidently, ensuring all required documents are complete, accurate, and properly stored.
• Make clear recommendations (move forward, hold, or decline) and communicate decisions professionally with compassion and clarity.
• Support orientation for new caregivers by verifying that all documents are received and complete (clearing them to work) and reviewing the company rules PowerPoint and other key materials.
• Manage daily workflow reliably—balancing interviews, outreach, follow-ups, documentation, orientation support, and administrative tasks—with minimal supervision.
• Build strong rapport with the team and contribute to caregiver appreciation and collaboration.

By 90 Days

• Fully own the interview and applicant engagement process—from proactive outreach and scheduling through interviews, decisions, next steps, and orientation support.
• Demonstrate strong hiring judgment, consistently identifying candidates who reflect our standards of compassion, reliability, integrity, and professionalism.
• Maintain an organized, accurate applicant pipeline with proactive follow-ups so no candidate or task falls through the cracks.
• Deliver excellent orientation support by ensuring new caregivers have all required documentation and a clear understanding of company rules and expectations.
• Operate with steady independence and confidence, seeking guidance when needed while managing most scenarios effectively.
• Enhance the overall applicant and new caregiver experience by creating a warm, calm, encouraging environment that sets a positive tone for joining our caregiving team.
• Serve as a trusted first point of contact and bridge for caregiver candidates, helping strengthen our talent pipeline and company culture from day one.

Knowledge and Skill Requirements:

• Demonstrated organizational skills and attention to detail.
• Excellent interpersonal skills.
• Touch typing and PC literacy.
• Excellent written and verbal communication skills.
• Ability to work in a team environment.
• Experience with caregiving preferred (professionally or with family/friends)
• Ability to drive in Tampa Bay and interact with clients’ pets when visiting clients and caregivers in a client’s home or senior living facility.