Administrative Skills, Background Investigation, Communication Skills, Corporate Policies, Customer Satisfaction, Customer Service Management, Customer Support/Service, Driver's License, Healthcare, Home Care, Leadership, Maintain Compliance, Mentoring, Microsoft Office, Multitasking, Onboarding, Operational Improvement, Operational Strategy, Operational Support, Operations, Organizational Skills, Personal Care, Problem Solving Skills, Quality Management, Schedule Development, Service Delivery, Standards of Care, Team Player, Training/Teaching
LOCATION
Newark, NJ
POSTED
10 days ago
Caring Senior Service of Essex County, New Jersey West Orange, NJ | Full-Time Salary: $50,000–$55,000 annually
Help Lead Operations That Deliver Exceptional Senior Care
At Caring Senior Service, we believe seniors deserve to remain healthy, safe, and independent in the comfort of their own homes. Our mission is built on compassionate service, dependable caregivers, and strong operational leadership that supports both clients and care teams.
We are seeking an organized, proactive, and solutions-driven professional to oversee daily operations, caregiver support, scheduling coordination, and client service management. This role is essential to maintaining high-quality in-home care services while ensuring caregivers and families receive outstanding support.
If you thrive in fast-paced environments, enjoy solving challenges, and are passionate about senior care, we'd love to meet you.
Responsibilities
Support Daily Home Care Operations
Coordinate daily office operations and caregiver scheduling activities
Ensure consistent staffing coverage for seniors receiving in-home care
Manage schedule adjustments, call-offs, and urgent client needs efficiently
Monitor service delivery to maintain continuity of care and client satisfaction
Assist with operational workflows that support caregiving services and office performance
Recruit & Retain Caregivers
Recruit, interview, hire, and onboard compassionate caregivers, CNAs, HHAs, and personal care assistants
Support caregiver retention through communication, mentorship, and leadership
Maintain strong caregiver engagement and team morale
Reinforce professionalism, accountability, and service standards
Help create a positive workplace culture focused on teamwork and quality care
Client & Family Support
Assist with onboarding new clients and coordinating care services
Communicate professionally with clients and families regarding schedules and service updates
Address concerns quickly to maintain trust and satisfaction
Ensure clients receive dependable, high-quality home care services tailored to their needs
Leadership & Team Collaboration
Partner with office leadership to improve operational efficiency and service quality
Support training initiatives and caregiver development
Help maintain compliance with company policies and care standards
Step in when necessary to ensure uninterrupted care and support services
Qualifications
Minimum 5 years of leadership, operations, scheduling, staffing, or management experience
Experience in healthcare, home care, senior care, staffing, or caregiving services preferred
Strong organizational, communication, and problem-solving skills
Ability to multitask and perform effectively in a fast-paced environment
Experience with scheduling software and Microsoft Office
Valid driver's license and insured vehicle
Background check required
Positive, dependable, and team-oriented leadership approach
Schedule & Compensation
Full-Time
Monday–Friday | 8:00 AM – 5:00 PM
Rotating on-call support for evenings and weekends
Office-based position in West Orange, NJ
Salary: $50,000–$55,000 per year
Why Join Caring Senior Service?
Leadership growth opportunities
Meaningful work serving seniors and families in your community
Supportive and mission-driven culture
Professional development and training
Opportunity to make a direct impact on caregiver success and client care
When you succeed in this role:
Caregivers feel supported and empowered
Clients receive dependable, compassionate care
Families gain peace of mind and confidence in our services
Apply Today
If you are organized, motivated, and passionate about supporting caregivers and seniors, apply today to join Caring Senior Service and help us continue delivering GreatCare to the families we serve.