Caregiver Mentor

Find your joy here, at The Waterford at Hartford, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match and so much more!

The Waterford at Hartford, a premier retirement community in Hartford, WI, provides quality care to residents in an independent living, assisted living, and memory care

The Caregiver Mentor program is designed to welcome new caregivers and provide additional support and guidance during their 90-day orientation period, as well as forge relationships that result in continued support throughout the caregiver's career. This role will function in providing standard care to residents on a regular basis, while exemplifying leadership and mentoring to new caregivers in the community.

Responsibilities:

Basic Assisted Living Skills:

• Performs caregiving duties in accordance with accepted standards of resident care. Duties may include measuring height and weight and vital signs.
• Performs assist duties in accordance with accepted standards of resident care. Duties may include assists with dressing, grooming, bathing, escorts and transfers
• Cares for the resident's environment.
• Recognizes changes in the residents' behavior and conditions and reports those changes to the Assisted Living Director.

Personal Care:

• Provides regulated queuing services by providing assistance to an assigned group of residents.
• Provide stand by assistance for all personal care for residents, including bathing, showering, shampooing, oral hygiene, skin care, hair care, nail care, dressing, shaving, toileting, transferring, ambulating, and transporting.
• Provides residents with personal laundry.
• Follows proper charting procedures for resident care items.
• Ensures residents recreational needs are met by providing activities and assisting residents to attend programs/events.

Nutritional Care:

• Assists residents with nutritional needs, including setting dining tables, serving meals, providing proper fluid requirements, and offering substitutions when appropriate.
• Monitors and reports food and fluid intake and offers/provides snacks between meals.

Restorative Care:

• Encourages residents to develop and maintain independence and highest level of functioning in all personal care.
• Encouragers and provides functional cueing for the use of assistive devices in transferring, ambulating, eating, and dressing.

Infection Control / Safety:

• Demonstrates knowledge of infection control in all resident care to prevent the spread of disease and infection.
• Adheres to strict infection control guidelines including hand washing and universal precautions.
• Reports any and all exposures to infection in accordance with OSHA and SSL guidelines, policies, and procedures.
• Demonstrates knowledge of emergency policy and procedures.
• Performs all duties in a safe and efficient manner.
• Demonstrates awareness of potential hazards and reports unsafe conditions to appropriate community staff to maintain a safe environment for residents, families, and staff (i.e. reports spills, faulty equipment, maintains a clear path for resident ambulation, uses wheelchair locks appropriately, etc.).

Communication:

• Utilizes community resources and maintains open communications with all community staff.
• Communicates skillfully with residents, including those with sensory losses and/or dementia.
• Receives and gives report on residents' conditions and changes in conditions to other staff at the beginning and end of each shift.
• Observes and reports residents' condition changes to the Assisted Living Director immediately and exchanges resident information with the Assisted Living Director on an on-going basis through the use of written Incident and Concern reports.
• Assists the Assisted Living Director in the development of the residents' service plan and uses this information to provide daily resident care.
• Documents residents' information accurately and on a daily basis on the appropriate forms.
• Documents any / all resident concerns and/or incidents as they occur on the appropriate forms.

Customer Service:

• Is an active member of the resident care team and supports community goals.
• Is pleasant, respectful, and courteous in all interactions with residents, families, staff, and other visitors to the center.
• Is a positive representative of the community at all time
• Is consistently responsive to residents' needs.
• Assists residents with meal reminders, including setting tables. serving and offering appropriate suggestions with meal selection.
• Observes and reports appetite and offers/ provides snacks between meals.
• Acknowledges residents' and families concerns and initiate's action.
• Assists residents in participating in planned activities including getting residents to activities and participating in them.

Residents Rights:

• Provides privacy and maintains confidentiality.
• Ensures the residents' right to make personal choices in agreement with the residents' service plan.
• Promotes and provides for and assist with residents' participation in activities.
• Ensures care and security of residents' personal possessions.
• Ensures all confidential information, i.e., resident charts, reports. etc. are kept locked in a designated secure place at all times
• Provides care that ensures residents are free from abuse, mistreatment, and neglect, and immediately reports any such instance to the Executive Director.
• Provides care to avoid the need for chemical/physical restraints by maintaining a safe environment for residents.
• Provides care to maintain a safe environment for residents.

In-Service Education:

• Attends all in-service education programs mandated by Corporate, State, and Federal guidelines.
• Responsible for pursuing and completing a minimum of 12 hours in-service education per year where individual development is needed to comply with Federal regulations.

Quality Improvement:

• Audits resident care and uses the audit information to improve the quality of care.
• Demonstrates commitment to continuous quality improvement job responsibilities.

Caregiver Mentor:

• Tour the new employee to ensure that they are familiar with the community
• Introduce new employee to other co-workers
• Frequently checks in with the new team member to ensure they are comfortable with their work assignments and have the resources they need
• Evaluate progress daily and communicate with the Wellness Director if assignments need to be modified
• Review Caregiver job description with new team member and provide training on the essential roles and responsibilities that are outlined
• Provide training on employee competencies that are outlined on the Training Checklist
• Be professional at all times, be seen as a leader and ensure personal conduct exemplifies the company's values and mission

Education and Experience:

• High school graduate or GED preferred.
• State certification/registration or graduation if from a state approved nursing assistant training program preferred.
• Preferred knowledge and experience in nursing or senior living, home health, or similar.
• CPR certified and/or first aid preferred

Internal Candidacy Requirements:

• Employed by the community a minimum of 6 months
• No attendance write-ups in the previous 6 months
• Performance in good standing
• Positive attitude, dedicated, hard worker
• All preceptors must first conduct a mock tour and be interviewed by the ED and WD.

Skills/Knowledge Requirements:

• Good physical and mental health.
• Basic reading and writing skills and ability to speak English.
• Strong organizational and time management skills, ability to prioritize and accomplish multiple responsibilities.

Physical Requirements:

• Ability to stand, walk, bend, and squat for prolonged periods.
• Ability to push and pull objects and carry up to 20 pounds, unassisted on a: frequent basis
• (Occasionally up to 50 pounds, unassisted). Full use of hands, arms, and legs (i.e. washing, feeding, and dressing residents, writing notations etc.).