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CareerCenter Consultant - Healthcare Navigator Multiple Vacancies

State of Maine

Augusta, Maine

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JOB DETAILS
SALARY
$20.68–$28.88
SKILLS
Billing, Case Management, Communication Skills, Consulting, Contract Management, Customer Support/Service, Diversity, Documentation, Expense Tracking, Funding, Healthcare, Interpersonal Skills, Interviewing Skills, Maintain Compliance, Management Consulting, Organizational Skills, People Management, Project/Program Coordination, Regulations, Reimbursement, Team Player, Technical Support, Time Management, Training Program, Training/Teaching, Tuition Fees, User Documentation, Writing Skills
LOCATION
Augusta, Maine
POSTED
15 days ago
If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State's career page and indicate on the application that they have previously worked for the State.
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Department of Labor

Job Class Code: 0723
Grade: 20 (Professional/Technical)
Salary: $20.68 - $28.88/Hour

Location of Position: Bangor, Rockland, Wilton, Lewiston, Augusta depending on successful candidates

Opening Date: June 17, 2026
Closing Date: July 2, 2026

Job Summary:

YOU can be the connection that helps Maine's healthcare workforce grow stronger and more resilient. Join the Maine Department of Labor as a CareerCenter Consultant in the Rural Healthcare Transformation Project and play a vital role in supporting frontline healthcare workers and the employers who depend on them. In this dynamic position, you will connect healthcare employers, incumbent and separated workers, and community partners to training opportunities that upgrade occupational skills, build essential competencies, and advance career pathways. You will determine program eligibility, guide clients in creating Maine Job Link accounts, enroll participants in the program, refer both businesses and job seekers to the Maine Apprenticeship program, coordinate with training providers, issue vouchers, and process invoices for tuition, fees, books, and support services. Using strong communication, organization, and collaboration skills, you will ensure funding supplements existing resources and that each client receives coordinated, high-quality support to promote career advancement, recruitment, and long-term workforce retention in Maine's healthcare sector.

What you will do:
  • Assess customer interests, aptitudes, skills, and employment readiness to support vocational planning and identify appropriate career pathways and connect customers to employment opportunities, training programs, and supportive services aligned with individual goals and labor market demand.
  • Provide comprehensive case management, including consultation, referrals, and coordination of services to address barriers and support employment, reemployment, retention, and long-term career advancement. Utilize electronic data systems to accurately enter, manage, and track participant information, services, enrollments, credential attainment, and employment outcomes.
  • Promote workforce programs, services, and training opportunities to job seekers, employers, and community partners through outreach, workshops, presentations, job fairs, and other public events. Provide guidance and technical assistance to individuals and employers in accessing workforce system platforms, completing applications, and utilizing available programs, benefits, and services.
  • Engage and collaborate with employers, education providers, and community partners to identify workforce needs, align services, and expand employment and training opportunities.
  • Develop and manage work-based learning opportunities, including apprenticeships, internships, and on-the-job training, and coordinate related training contracts and agreements.
  • Manage training-related processes, including authorizations, documentation, vendor coordination, invoice processing, and expenditure monitoring to ensure compliance and timely payment.

What Knowledge, Skills, and Abilities needed:
  • Ability to understand, explain, and apply applicable rules, regulations, policies, procedures, paperwork, and terminology.
  • Knowledge of programs and resources that have a compliance or eligibility component.
  • Ability to interview and counsel diverse customer base.
  • Ability to communicate verbally and in writing effectively.

Minimum Qualifications: (Entry level knowledges, skills, and/or abilities may be acquired through, BUTARENOTLIMITEDTO the following coursework/training and/or experience.)

Any combination of education and/or work experience that demonstrates competency in:

•Interpersonal Skills:Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively working with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences, effectively communicates and works with coworkers as team members.

•Customer/Quality Skills: Anticipates,

About the Company

S

State of Maine