Career Services Coordinator

Harbor is seeking a Career Services Coordinator to join the team in Toledo! This role provides coordination to the Career Services department and provides vocational assessment and guidance to clients.

Position is full-time.

Education/Experience/Other Requirements:

• Minimum of bachelor's degree in counseling, social work or closely related behavioral/mental field from an accredited college or university, plus 2 years vocational rehabilitation experience required; providing vocational rehabilitation services (i.e. job development, job coaching) to BVR, ODJFS funding sources.
• Preference will be given to a candidate licensed in Ohio (LSW or LPC) and/or to those who have experience in vocational rehabilitation with the noted client population.
• Must be proficient and accurate in computer use, including Microsoft Word.
• CPR/First Aid and NCI/CPI Certifications required within 90 days of employment.
• Must have a valid driver's license, acceptable driving record, and show proof of personal auto insurance policy to be deemed insurable with Harbor's vehicle insurance carrier.

Essential Job Competencies/Primary Duties:

• Exhibits leadership and team building to promote a cooperative atmosphere, which leads to an acceptable/expected level of productivity, efficiency, and effectiveness of team members.
• Participates in staff meetings, serves on committees as appointed, and is actively involved in continuing education and professional organizations as appropriate.
• Assists with development and implementation of a program evaluation component; collects, compiles, and interprets data. Submits required reports in a timely and accurate fashion.
• Works with Vocational and Harbor leadership to ensure success of program(s).
• Responsible for supervision of Career Services Specialists.
• Coordinates with HR on Employment Relations matters.
• Works in partnership and under the guidance of the county Department of Planning and Development.

DOCUMENTATION

• Responsible for the quality and completeness of the client record.
• Completes an initial interview, career assessment, and develops and updates an Individualized Employment Plan (IEP) for each client reflecting the client's goals and support needs.
• Responsible for accurate and timely documentation including Client Service/Progress Notes, Incident Report forms and any other forms necessary to document services and determine program eligibility.
• Types documentation in the format appropriate and acceptable to Harbor.
• In providing services, will fulfill or exceed client contact expectations established by Harbor and document this in case files.

EVALUATION

• Assesses client "readiness" for employment and formulates appropriate interventions to assist the client in making progress towards setting and achieving their employment goals.
• Assists the client in identifying his/her interests, skills, and aptitudes to assist in exploring possible vocational choices.
• Assists the client in gaining information on the effects of employment on entitlements / financial assistance that the client may be receiving (i.e., SSI/SSDI, Medicaid, Medicare, Section 8, Food Stamps) to assist the client in making an informed choice.
• Evaluates worksite/employee job match and may complete worksite job analysis.
• Evaluates and revises the IEP according to the client's responses and needs.
• Assesses client, employer, partner, and community satisfaction with career services and identifies any additional service needs.

CRISIS PREVENTION/INTERVENTION

• Follows crisis prevention/intervention and inpatient pre-screening protocols.

ONGOING INTERVENTIONS

• Assists the client in developing employment opportunities and the skills to choose, obtain, and maintain employment.
• Provides workshops/classes to groups of job seekers in person and in the community and makes classes available for job seekers to participate virtually using a video platform (e.g., Microsoft Teams, Google Classroom, etc.).
• Provides support, education (i.e., benefits counseling, advantages of employment) and consultation to clients, families, and/or significant others.
• Actively develops employment opportunities and assists clients in learning job skills as needed, individually or in groups.
• Provides referral for support services as noted in the IEP to maintain the client in the environment of choice and to enhance client and family functioning.
• Monitors clients to support in achieving goals as identified on IEP, maintaining employment, and establishing positive work history.
• Works well with partner agencies at OMJ, attends OMJ meetings, and professionally represents Harbor and OMJ.
• Responsive to client needs, demonstrating excellent communication and responsiveness to OMJ partner agencies, referral sources, employers, staff, supervisors, and clients.
• Performs community outreach for recruitment, client engagement, and necessary support services.
• Provides coaching and mentoring assistance as needed to maintain and retain employment.
• Carries and utilizes a cell phone for business related communication with supervisor and other staff.

COLLABORATION

• Assists the client and family in increasing social support skills and networks.
• Coordinates evaluations and assessments by internal and/or external providers.
• Coordinates and monitors all services identified in the IEP.

SPECIAL WORK CONDITIONS

• Maintains current and valid Ohio or Michigan driver's license, a safe driving record, a mechanically safe vehicle, adequate auto insurance, and complies with Harbor's transportation policy and procedures.
• Keeps current with trends and developments related to essential job competencies and demonstrates continued growth.
• Provides help gaining access to essential community resources and linking with appropriate vocational resources (BVR, ODJFS, BWC, etc.).

About Harbor:

• A leading provider of mental health and substance use treatment for over 100 years.
• 350+ clinical staff serving over 24,000 clients annually across multiple locations and within the community.
• Services include counseling, medication management, primary care, psychological testing, case management, substance use treatment, residential services, vocational programs, and more!

Why Work for Harbor?

Harbor is a fast-paced environment, but it's also a place where you can genuinely enjoy what you do. You'll work alongside a supportive, motivated team that cares about making a difference. We're committed to investing in our employees and giving you the tools and opportunities to grow.

• Medical, dental, and vision coverage
• Retirement plan with company match
• Generous paid time off, sick time, and paid holidays
• Tuition and professional license reimbursement programs
• Clinical supervision hours offered
• Opportunity to make a difference in your community