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Training, Instructors and Translators Jobs

Career Counselor

Serrato Corporation

Little Rock, AR

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JOB DETAILS
SKILLS
Adobe Acrobat, Background Investigation, Career Development, Childcare, Click Through Rate (CTR), Communication Skills, Community and Social Services, Computer Skills, Crisis Intervention, Customer Support/Service, Documentation, Driver's License, English Language, Flexible Spending Accounts, Health Insurance, Internet Programming, Interpersonal Skills, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Needs Assessment, Organizational Skills, Problem Solving Skills, Project Schedule, Psychiatry and Mental Health, Record Keeping, SET (Secure Electronic Transaction), Scripting (Scripting Languages), Service Delivery, Social Work, Training Program
LOCATION
Little Rock, AR
POSTED
30+ days ago
Primary Position Objective

Responsible for delivering counseling services to assigned residential and non-residential students in personal and social development, career employment, and behavior. Provides individual and group counseling and crisis intervention to all students.



Brief Description of Duties
  • Contact assigned students prior to scheduled arrival to welcome them, and provide information about the center, reiterating behavioral standards and expectations, following the center script to ensure students are fully aware, ready and capable to successfully enroll and complete the program
  • Meet and greet assigned arrivals at the designated time on the center or at the determined travel termination point, as assigned.
  • Provide ongoing intensive interventions with students accumulating NIRs, unexcused absences, intervention case notes.
  • Conduct and document an intake assessment, including student history, during the first 24 hours of enrollment. A copy of this assessment will be submitted to the Health and Wellness center for review and inclusion in the student health record.
  • Provide ongoing structured, scheduled, and documented individual social development and adjustment counseling weekly during CPP (first 60 days) and monthly thereafter. Document sessions in case-notes.
  • Schedule and conduct monthly group support sessions designed to identify and address specific issues, such as abuse, relationships, child care, homesickness, language and cultural barriers, etc.
  • Ensures that each assigned student attends a group or enhancement program
  • Provide support, collaboration with other staff, weekly contact with CPP students (first 60 days), establish and develop personal and career goals, ensure early separations (pre-90 days) are diminished.
  • Establish positive interventions with individuals and groups of students performing positively, to include activities and interactions both on and off-center.
  • Manage and monitor case load with frequent CTT and academic classroom visits to observe students, interact with staff.
  • Collaborate with residential, recreation, career transition and instructional staff to case manage student progress, concerns and achievement of PCDP and other goals etc.
  • Identify students who need more intensive services and referral to such services, ensuring intervention, implementation, and documentation of strategies to address personal issues, including mental health, medical issues, and English Language Learners.
  • Ensure that maintenance of records of individual counseling sessions are documented in case notes in the RAP format: 1. The Reason for such session, 2. An Assessment, and 3. A Plan of action with appropriate follow-up.
  • Ensure all documentation occurs same day as contact – exceptions are not the rule and kept to a minimum.
  • Ensure all interventions (both positive and negative) are documented appropriately in case notes or counseling file, if appropriate
  • Implement safeguards to assure that personal information about individual students, subject to the Privacy Act, and advising student of the same.
  • Collaborate with each student to initiate a Personal Career Development Plan (PCDP), which shall document the student's personal career goals, training needs, challenges, and progress and accomplishments throughout enrollment and the post-center Career Transition Period.
  • Update student's Personal Career Development Plan (PCDP) on an ongoing basis, in cooperation with appropriate staff, no less frequently than at each student's regularly scheduled progress evaluation. The PCDP shall be updated and maintained using the Job Corps automated system. Students shall be provided copies of their PCDPs whenever changes are made to the plan and at separation.
  • Ensures the availability of counseling services on weekends and in the event of emergencies.
  • Provides support services, to include assisting with UA retrieval; conferring with parents, admissions counselors, career transition specialists, and social service agencies; and providing referrals to community resources, as appropriate.
  • Know and stay current on industry certifications offered and requirements for attainment.
  • Interact and share information with other departments and community resources, as needed and in accordance with Student Rights to Privacy and Disclosure of Information, to ensure the coordinated delivery of services to students, especially in assisting them to meet the rigor of the training program.
  • Ensure that each student participates in ongoing evaluations, with appropriate staff, at least every 60 days.
  • Provide each student with a schedule of individualized projects and activities to assist him or her in meeting the Career Success Standards in which a "Needs Improvement" rating is received on the CS-SET or ESP.
  • Participate actively in Career Management Team (CMT) panels when students are being recommended for transition into CPD and CTR/CTS. Ensure PCDPs are updated, resumes are uploaded, transitional needs assessment are completed and referrals made, and ensure students' job search strategies are recorded on PCDPs.
  • Conduct and document UA retrieval efforts in CIS and forward UA occurrence documentation to student records. Assist the student in arranging return transportation, at the student's request and expense.
  • Monitor, encourage, support, and enforce center attendance rules.
  • Assist students in requesting and obtaining approval of leaves and passes. Safeguard minor students in accordance with the limitations established by their parents or guardians.
  • Perform other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • Proficiency with advanced Microsoft Office applications including Word, Power Point, Outlook, and Excel.
  • Computer Literacy with basic computer functions, email, internet, and basic programs such as Adobe Acrobat.
  • High level of communication, interpersonal skills, and organizational skills.
  • High level of ability to motivate, inspire, and counsel students effectively.
  • Knowledge of career planning, job search strategies, and interview preparation.

Experience

One year experience in counseling or related field.



Education

Bachelor's degree, including 15 semester hours of instruction in social services-related instruction



Certificates/Licenses/Registration
  • Valid State Driver's License

Benefits Offered
  • Paid Short Term / Long Term Disability and Basic Life Insurance.
  • Health care insurance available (medical, dental, vision, critical illness, accident, HSA, and FSA)
  • Paid Holidays
  • Paid Time Off
  • 401(k) retirement plan with company match
  • Tuition Reimbursement
  • Employee Assistance Counseling Service Programs Available

Disclaimers
  • Serrato Corporation is an Equal Opportunity Employer

  • Serrato Corporation conducts background checks and drug screens.

About the Company

S

Serrato Corporation

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