Career Coach & Supportive Services Navigator, MTAJ

Posting Details

Position Summary Information

Position Title Career Coach & Supportive Services Navigator, MTAJ Position Type Part Time Regular Annual Schedule N/A Expected Work Schedule Variable Anticipated Days 25 - 29 hours per week Anticipated Hours 25 - 29 hours per week Anticipated Hours per Week 25 - 29 hours per week Work Location A-B Tech Main Campus Job Description Summary

Provides onsite and online career coaching and supportive services for MTAJ participants to help them enter, persist in, and complete education and training. The position assists students with career exploration, job search preparation, resumes, and connections to employers while also coordinating practical supports such as transportation assistance, referrals, and access to college and community resources. The role does not carry a primary education navigator caseload, but is cross trained to assist with enrollment, intake, and navigation support when participant volume is high or team coverage is needed.

Duties

1. Provides in-person and online career coaching, job search assistance, resume and cover letter support, and career pathway guidance for MTAJ participants.

2. Coordinates supportive services for students, including gas cards, bus passes, laptop checkout, warm referrals, and connections to on- and off-campus resources that reduce barriers to persistence.

3. Collaborates with college departments, DHHS, workforce staff, and community partners to ensure students receive coordinated services and accurate information.

4. Maintains required records, tracking logs, spreadsheets, and participant documentation related to services, referrals, and student progress.

5. Supports employer engagement and student connection activities such as job fairs, hiring events, outreach efforts, and introductions to living-wage employers.

6. Provides backup enrollment, intake, and assessment support when Education Navigator caseloads are high or team coverage is needed.

7. Advances the College's Vision, Mission, Values, and RISE commitments; supports workforce diversity; and performs other duties assigned within the scope of the role.

8. Contributes to the College Vision, Mission, Values, and RISE statement.

9. Supports workforce diversity in all its aspects.

10. Performs other duties as assigned.

Minimum Requirements (Applicant must meet all of the minimum requirements)

1. Associate degree in Social work, counseling, human services, career development, education, community health, or related field.

2. One year of part-time or equivalent work experience in career coaching, case support, student services, workforce development, or a related public-facing role.

3. Experience working with diverse populations in higher education, community-based organizations, government, or workforce settings.

4. Experience providing direct customer service, participant support, or referral coordination.

5. Experience maintaining documentation, spreadsheets, or program records with attention to detail.

Preferred Qualifications

1. Experience supporting adults in a community college or workforce development environment.

2. Experience with trauma-informed practices and supportive service coordination.

3. Experience working with justice-involved students, older adults, or other populations facing barriers to education and employment.

4. Proficiency in a foreign language such as Spanish, an East Slavic language, and/or American Sign Language.

Special Instructions to Applicants

Applicant Should:

1. Read the following before submitting the Application:

• Application Selection Process
• Technical Support Tips

2. Upload Required Documents:

• When applicable, upload the relevant transcript that correlates to the degree requirement in the minimum requirement or preferred qualifications with in the job posting. The transcript must show the individual courses taken and the degree that is conferred or awarded.

PLEASE NOTE: DIPLOMAS OR A COPY OF DEGREE IS NOT ACCEPTABLE INSTEAD OF TRANSCRIPT

If selected for hire:

• If selected for hire, official sealed transcripts from an institution accredited by an accrediting agency recognized by the US Department of Education are required to be received a minimum of two business weeks before the first day of work.

• Transcripts outside of the United States, must be accompanied by an evaluation completed by a NACES recognized agency and received by Human Resources at least two weeks prior to the first day of work.

PLEASE NOTE: FAILURE TO COMPLY MAY RESULT IN THE WITHDRAWAL OF THE JOB OFFER.

Why Should I Work at A-B Tech?

A-B Tech is nestled in the mountains of Western North Carolina and has served as the region's premier two-year college since our establishment in 1959.

With four locations, the College service area includes Buncombe and Madison Counties. We are a family of approximately:

• 10,000 curriculum students
• 14,000 continuing education students
• 1,100 faculty & staff

We offer an array of programs to meet local workforce needs which culminate in:

• 71 degrees
• 30 diplomas
• 122 certificates

A-B Tech is indicative of the modern comprehensive community college - providing innovative educational programming and collaborative community development.

If you are dedicated to student and community success, then we invite you to explore employment opportunities at A-B Tech. We hope you will consider joining the A-B Tech Trailblazer family!

A-B Tech Welcoming Culture (R.I.S.E)

A-B Tech commits to demonstrating an inclusive and welcoming culture of Respect, Integrity, Support, and Equity for Everyone.

This is evident by our RISE Committee, the Trailblazer RISE Award, and annual RISE projects including the Welcoming Classroom, Appreciative Advising, and more!

A-B Tech is looking for:

A person who shares our commitment to sustaining a workplace that offers equal employment opportunity for applicants and employees without discrimination based on race, color, national origin, citizenship, religion, sex, sexual orientation, gender identity or expression, pregnancy, disability genetic information/medical history, age, and/or veteran/military status. In addition, the College prohibits discrimination based on any characteristic or condition protected by law, but not specifically mentioned here.

Position Summary

Posting Detail Information

Review Date: (Application should be submitted by 8:00 a.m. EST on this date for consideration) 05/20/2026 Start Date 06/15/2026 Keep Open Until Filled Yes Salary or Hourly Pay Range (Salary is Non-Negotiable) $21.74 Total Compensation Benefits Summary

• State Employees Credit Union membership
• Employee Assistance Network
• Alternative Work Schedules

Questions

A-B Tech's Human Resources (HR) department is located on the main campus at the Sunnicrest House. This beautiful Tudor-style Historic house served as a private residence for guests of the Vanderbilt family for the first century of the home's life. Today you will find a professional HR family that is dedicated to ensuring all employees and applicants receive fast and accurate answers, compassion, fairness, and kindness from Monday through Friday 9:00 am - 5:00 pm. To ensure a prompt hiring process, please read the application directions located on the HR website. For questions, you may email us at hr@abtech.edu.

We look forward to welcoming you to our A-B Tech family!

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• • How did you learn of this employment opportunity?

• A-B Tech's Current Employee

• A-B Tech's Former Employee

• A-B Tech's Job Board

• A-B Tech's Job vacancy via e-mail

• A-B Tech's Website

• Family Member or friend

• Higher Ed Jobs

• Historically Hispanic Colleges and Universities

• Indeed

• Job Fair

• Mountain Xpress

• North Carolina Works

• North Carolina Community College System Job Board

• Other

• Western North Carolina (Human Resources Association)

• Please provide specific details, if Other website or Other was selected in the previous question. If not, enter N/A. You must select one option to move forward with your application.

• Please provide specific details, if Other website or Other was selected in the previous question. If not, enter N/A. You must select one option to move forward with your application.

(Open Ended Question)

• • Applicant, it is important that you read the "Special Instructions to the Applicants" to ensure you follow the required guidelines. If you do not, you run the risk that your application will be disqualified automatically. The Special Instructions to the Applicants is located on this job announcement. Did you read and understand the "Special Instructions to the Applicants" in its entirety?

• Yes

• No

• • Before submitting your application, did you state clearly in your cover letter and application how you meet each minimum requirements and how you meet any of the preferred qualifications within the job announcement?

• Yes

• No

• • If an unofficial transcript is required for this position, it must be attached to your application or otherwise your application will be disqualified. Did you upload the appropriate unofficial transcript to your application?

• Yes

• No

• Transcript is not required for this job

Applicant Documents

Required Documents

• Cover Letter
• Unofficial Transcripts

Optional Documents

• Other Document
• Veterans Preference, if applicable
• Resume
• Letter of Recommendation 1
• Letter of Recommendation 2
• Unofficial Transcripts 2