What You Will DoAs a Career Coach, you will work with job seekers to help them achieve their work‑ready status and employment goals.In This Role, You WillSupport job seekers in completing registration and orienting to WorkSource Oregon services by assessing their needs, transferable skills, interests, and employment goals.Provide job seekers referrals and access to services such as STEP support, work experience opportunities, GED/high school completion programs, training, and community‑based resources.Identify and address obstacles to employment, offering solutions and support.Provide follow‑up support services to record outcomes for performance metrics.Coordinate outreach activities with other agencies or organizations within the service area to maximize opportunity for engagement with Oregon's Workforce System.What We Are Looking ForRequired Minimum QualificationsTwo years' experience providing customer service, including requesting and reviewing information, documentation, and deciding an action based on the information.Examples of qualifying experience include eligibility interviewer, application examiner, unemployment insurance, examination proctor, information clerk, insurance aide, public counter intake person, employment and claims aide, employment services, job placement, recruiter, vocational guidance, or retail industry if it involved the specified experience.Two years of education or experience. Forty‑five quarter (30-semester) college‑level credits in Human Resources, Vocational or Career Counseling, Social Services, Psychology, Education, Business or Public Administration, Communication, or a related field can substitute for one year of experience.Desired AttributesCommitment to valuing diversity and promoting inclusion.Customer Focus: Professionally interact with a high volume of diverse customers, exceeding expectations, and adapting communication style to meet their needs.Willingness to Learn: Demonstrated ability to learn from new experiences and seek feedback.Multi‑tasking: Attend to multiple tasks simultaneously while delivering high‑quality work on time.Critical Thinking: Use data and analytical reasoning to gather information and apply laws, rules, and policies to solve problems and make decisions.Computer Skills: Proficiency using Microsoft Office, internet research, basic troubleshooting, and learning new software.Bilingual English/Spanish preferred but not required.What's In It For YouA workplace that balances productivity with enjoyment and encourages learning and mentoring.Rewarding work in a dynamic and creative environment with colleagues passionate about public service.Work/life balance, 11 paid holidays a year, and a competitive benefits package.Public Service Loan Forgiveness opportunity.Carpool matching tool and trip planner.How To ApplyAttach a résumé and cover letter (no more than two pages). Your cover letter should address the desired attributes and minimum qualifications.Submit online by the closing date; use your preferred name on application materials.Monitor email and the application portal for any additional requests.We are an Equal Opportunity, affirmative action employer committed to workforce diversity. We foster fairness, equity, and inclusion in all hiring practices and ensure a workplace where everyone is treated with respect and dignity regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age, veteran status, disability, or status as a victim of domestic violence, harassment, sexual assault, or stalking.#J-18808-Ljbffr