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Career Advisor - Office of Academic Services - Penn Engineering

University of Pennsylvania

Philadelphia, PA

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JOB DETAILS
SALARY
$58,506–$70,000 Per Year
SKILLS
Artificial Intelligence (AI), Behavioral Interviewing, Biomedicine, Biotech and Pharmaceutical, Career Counseling, Career Development, Closing Costs, Coaching, Communication Skills, Content Development, Continuous Improvement, Customer Relationship Management (CRM) Systems, Entertainment and Media, Financial Trend Analysis, Follow Through, Frequently Asked Questions (FAQ), Industry/Trade Analysis, Internet Security, Interviewing Skills, Legal, LinkedIn, Logistics, Metrics, Mortgage, Multiplatform/Cross-Platform, Multitasking, Music, Negotiation Skills, News Reporting, Online Communities, Open Archives Initiatives (OAI), Operations Processes, Organizational Skills, Presentation/Verbal Skills, Program Evaluation, Record Keeping, Relationship Management, Relocation Services, Robotics, Sales Management, Scalable System Development, Scholarship, Service Delivery, Student Services, Sustainability, Theater Production, Time Management, Training/Teaching, Trend Analysis, University Library, Writing Skills
LOCATION
Philadelphia, PA
POSTED
2 days ago


University Overview


The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.




Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.




The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.








Posted Job Title

Career Advisor - Office of Academic Services - Penn Engineering





Job Profile Title

Manager B, Student Services





Job Description Summary

The Career Advisor supports Penn Engineering’s growing on-campus master’s community by delivering high-quality, specialized career coaching and supports building a scalable career development program. Working closely with the Associate Director and a small team, this role supports daily service delivery, contributes to programming and employer engagement, and develops relevant and innovative resources that extend career learning beyond 1:1 appointments.


Penn Engineering’s master’s community is global, fast-moving, and career outcomes-focused. The Career Advisor should be comfortable in a technology-rich environment, passionate about staying current with industry and hiring trends, and bring a student-centered approach that is both warm and direct. The role may be aligned with an industry cluster (e.g., software/cybersecurity/data/AI; robotics/hardware/product; biotech/biomedical/chemical/materials/sustainability) and will collaborate with academic programs, student leaders, alumni, and career partners in Penn Engineering’s Office of Academic Innovation (online master’s community) and central Career Services (undergraduate, PhD, and postdocs) to strengthen student outcomes. This role includes occasional evening programming or employer events, and while hybrid work is possible, a strong in-person presence is expected during peak programming periods and on-campus events.





Job Description


Roles and Responsibilities


1) Career Coaching and Student Support

+ Provide 1:1 and small-group coaching for on-campus master’s students, with a focus on career exploration, job/internship search strategy, networking, résumé/LinkedIn development, technical and behavioral interviewing, offer negotiation, and professional communication.

+ Support students navigating complex professional pathways, including international students, career switchers, and those targeting specialized technical roles.

+ Strategically support students to translate technical experience from projects and internships into clear, employer-ready narratives for application materials and interviews.

+ Contribute to a consistent advising experience by using and building shared templates, coaching frameworks, industry-specialized career curricula, and service standards established by the team.






2) Industry Cluster Programming and Career Education

+ Co-design and deliver career programming aligned to an assigned industry cluster, in partnership with degree programs and cohort communities. Examples may include actionable workshops, employer spotlights, alumni panels, mock interview clinics, or technical interview practice sessions.

+ Plan and execute a calendar of workshops and events that balance career fundamentals with industry-specific insight.

+ Coordinate logistics and distribution of student communications for programs; ensure a professional experience for students and guests.






3) Employer and Alumni Engagement

+ Support outreach and relationship management with employers, alumni, and professional associations connected to specific industries, with the goal of translating relationships into student-facing employment opportunities.

+ Work in coordination with the on-campus and online community Associate Directors and central Career Services on employer engagement, co-sponsored events, and alignment with larger campus-wide fairs and recruiting activity.

+ Track interactions and follow-ups in team CRM systems, helping maintain an accurate picture of outreach, engagement, and outcomes.






4) Evergreen Resources and Scalable Content

+ Develop student-facing resources (digital guides, templates, short modules, FAQs) that enhance operational efficiencies and expand students’ access to career learning.

+ Contribute to the team’s advising and programming operational playbooks to ensure that services stay consistent as volume grows.

+ Collaborate with the on-campus team and the Penn Engineering Online career team to align core content where appropriate, while keeping delivery tailored to the on-campus master’s population.

+ Monitor and maintain up-to-date knowledge of emerging career-related trends, industry developments, resources, platforms, and labor market insights, and create content that effectively communicates this information to students.






5) Operations, Data, and Continuous Improvement

+ Support day-to-day service delivery by maintaining accurate records, using shared platforms consistently (e.g., Handshake CRM, event tools, Asana).

+ Collect and leverage quantitative and qualitative data (surveys, quick polls, event evaluations) to improve programming and student experience; contribute to outcomes tracking and knowledge rate improvement.

+ Prepare brief summaries of trends observed in coaching appointments and programs (student needs, common barriers, employer feedback) to advocate for and allow the team to make timely adjustments.






6) Collaboration and Team Contribution (10%)

+ Partner effectively with colleagues across OAS, Penn Engineering Office of Academic Innovation (OAI), academic program teams, and central Career Services.

+ Contribute to a positive team culture, offering reliable follow-through, clear communication, and a steady presence with students and stakeholders.

+ Perform other duties as assigned in support of wrap-around professional development for Penn Engineering students.






Qualifications


Required

+ Bachelor’s degree and at least 2-3 years of relevant experience, or an equivalent combination of education and experience (career advising, coaching, employer relations, student services, workforce development, or related fields).

+ Demonstrated ability to coach or advise students/clients on career development topics (job search strategy, résumé/LinkedIn, interviewing, networking).

+ Comfort operating in a fast-moving, technology-rich environment; ability to learn new tools quickly and work across platforms (scheduling systems, career platforms, CRM tools).

+ Strong written and verbal communication skills, with a professional and engaging style.

+ Strong organizational skills and follow-through; ability to manage multiple priorities and keep work moving in a service environment.

+ Knowledge of international student hiring pathways (OPT/CPT, H-1B sponsorship landscape).

+ Understanding and alignment with Penn Engineering’s mission and values.






Preferred

+ Experience supporting STEM or engineering students, graduate/professional students, and/or international populations.

+ Familiarity with engineering and technology career pathways and recruiting cycles (including technical interviewing norms).

+ Self-driven and interested in innovating to creatively develop resources or short-form instructional content (videos, guides, modules, templates).

+ Experience initiating and supporting events and employer engagement (panels, mock interviews, recruiting sessions, alumni programs).

+ Familiarity with NACE competencies, outcomes reporting, or student success metrics.








Job Location - City, State

Philadelphia, Pennsylvania





Department / School

School of Engineering and Applied Science





Pay Range

$58,506.00 - $70,000.00 Annual Rate

Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job’s level. Internal organization and peer data at Penn are also considered.




Equal Opportunity Statement


The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics) , citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law .




Special Requirements Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.




University Benefits

+ Health, Life, and Flexible Spending Accounts : Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.

+ Tuition : Take advantage of Penn's exceptional tuition benefits . You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.

+ Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.

+ Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.

+ Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.

+ Wellness and Work-life Resources : Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.

+ Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.

+ University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.

+ Discounts and Special Services : From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.

+ Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.

+ Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.

+ Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.




​


To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay



The University of Pennsylvania’s special character is reflected in the wide variety of backgrounds, experiences, and perspectives of the Penn community. We seek talented faculty and staff who will constitute a vibrant community and help create an educational and working environment that best supports the University’s commitment to excellence in teaching, research, and scholarship. The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status, or any class protected under applicable federal, state or local law.

About the Company

U

University of Pennsylvania

Penn's beautiful urban campus provides easy access to a range of educational, cultural, and recreational activities. We offer excellent healthcare and tuition benefits for you and your family, as well as generous retirement benefits, professional development opportunities and flexible work options. Penn is a diverse, multicultural learning community at the cutting edge of research and information technology. Click here to read more about why we're a Best Employer. Not only does Penn offer a unique environment within the city of Philadelphia to work, we also provide a wide array of employee benefits. From a competitive retirement program and comprehensive health care options to health promotion and wellness services and tuition assistance, there's a wealth of opportunities and resources available to you at Penn.

Penn is frequently cited as an outstanding employer:

  • Recipient of the 2010 Terri Lynne Lokoff Child Care Foundation Corporate Leadership Award for commitment to supporting worklife balance programs.
  • Selected as a recipient of the 2010 Healthy Workplace Award by the Philadelphia Business Journal and presenting sponsor UnitedHealthcare
  • Recognized as a 2010 Top Workplace by The Philadelphia Inquirer/Daily News.
  • Recipient of the 2009 Vision Award for commitment to workforce diversity and economic inclusion.
  • Selected for Computerworld's 100 Best Places to Work in IT six years in a row!
  • Recognized by the Delaware Valley Association for the Education of Young Children as a 2006 Best Employer for Working Parents
  • Named a Best Place to Work in the November 2007 issue of Philadelphia Magazine.
  • Designated a Best Workplace for Commuters by the National Center for Transit Research
COMPANY SIZE
100 to 499 employees
INDUSTRY
Advertising and PR Services
FOUNDED
1990
WEBSITE
http://www.cmimedia.com/