Pro Care by Abound Health is seeking a Care Manager to join our team in Southfield, MI.
You’ll lead client care coordination, support families and staff, and ensure high-quality service delivery for individuals receiving Michigan Waiver services. This is a hands-on, impactful role where you’ll drive outcomes and make a real difference in people’s lives.
Key Responsibilities:
Manage assigned client cases, ensuring services are delivered accurately and on time
Review and maintain all client and staff documentation to meet regulatory standards
Conduct client and staff meetings to ensure compliance with care plans and policies
Develop and track individualized goals, interventions, and outcomes
Coordinate staffing schedules and ensure proper coverage for all services
Serve as the main point of contact for clients, families, and community partners
Resolve concerns, document incidents, and ensure quality care delivery across all cases
Qualifications:
Experience in care coordination, case management, or related healthcare/social services field
Strong organizational skills and ability to manage multiple priorities in a fast-paced environment
Excellent communication and relationship-building skills
Detail-oriented with strong critical thinking and problem-solving abilities
Ability to work collaboratively with clients, families, and interdisciplinary teams
Proficiency in Microsoft Office and documentation systems
Education:
Master’s degree + 1 year experience working with individuals with disabilities, OR
Bachelor’s degree + 2 years of relevant experience, OR
Associate’s degree/60 credits + 4 years of experience, OR
High School Diploma/GED + 5+ years of relevant experience
Compensation & Benefits:
Base pay is determined by factors such as location, experience, skills, and education. In addition to base pay, we offer a comprehensive benefits package including medical, dental, and wellness benefits starting on your 90th day of employment. A 401(k) plan becomes available after 12 months. For more details, connect with our Talent Acquisition team.
Equal Employment Opportunity
Pro Care by Abound Health is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, veteran status, disability, or any other protected characteristic.