Care Manager – Private Duty Home Care
Location: Houston, TX (Hybrid Field & Office-Based)
Primary Service Area:Central Houston, River Oaks, West University, Memorial, and Tanglewood
Schedule: Full-Time
Compensation:$80,000–$100,000 base + performance bonus opportunity up to $15,000 annually
Our client, a nationally recognized and locally owned private duty home care agency, is seeking a highly polished, professional, and relationship-driven Care Manager to oversee client care delivery, caregiver oversight, and high-touch family relationships throughout Houston’s most prestigious neighborhoods.
This is an exceptional opportunity for a nurse or care professional looking to transition away from traditional bedside nursing while still utilizing their clinical judgment, communication skills, and leadership abilities in a highly respected, concierge-level home care environment.
The ideal candidate is poised, organized, emotionally intelligent, and comfortable working with affluent families who expect an elevated, white-glove level of service and professionalism.
What Makes This Role Unique
Prestigious Houston Service Area
This organization primarily serves clients throughout Central Houston, River Oaks, West University, Memorial, and Tanglewood — communities known for high expectations, concierge-level service standards, and personalized care needs.
Perfect for Nurses Transitioning Away from Bedside Care
This role allows nurses and care professionals to remain client-facing and impactful without traditional bedside nursing demands.
Leadership & Growth Opportunity
Work directly alongside ownership and executive leadership while helping shape and grow the future of care delivery across the organization.
Highly Visible, Relationship-Driven Role
You will serve as the face of the agency for many families and referral partners.
Key Responsibilities
Client Care Leadership
- Conduct in-home consultations and develop customized care plans
- Serve as the primary point of contact for families, especially those with complex needs or high expectations
- Ensure care plans are executed with excellence, particularly during the first weeks of service
- Monitor client satisfaction and proactively address concerns
- Manage difficult family situations with empathy, professionalism, and strong communication
- Collaborate closely with scheduling and HR teams to appropriately match caregivers with clients
- Conduct quality assurance visits in client homes throughout the service area
Caregiver Oversight & Team Leadership
- Build strong working relationships with caregivers while maintaining accountability and professionalism
- Lead and support Care Coordinators and care teams
- Conduct regular caregiver check-ins and supervisory support
- Reinforce professionalism, communication standards, and white-glove service expectations
- Assist with coaching, recognition, and caregiver development initiatives
Representation & Community Presence
- Represent the organization professionally with clients, referral partners, and within the community
- Participate in community engagements, industry events, and professional networking opportunities as needed
- Help reinforce office culture, professionalism, accountability, and operational excellence
- Support growth initiatives and care management infrastructure development as the organization expands
Who This Role Is Perfect For
- A nurse or care professional seeking to move away from bedside nursing while remaining patient and family facing
- Someone polished, buttoned-up, and highly professional in presentation and communication
- A strong communicator comfortable working with affluent and high-expectation clientele
- Someone emotionally intelligent who can navigate complex family dynamics with confidence and empathy
- A self-starter who thrives in a fast-paced, relationship-driven environment
- Someone who enjoys leadership, oversight, and helping elevate the quality of care delivery
Required Qualifications
- 7+ years of experience in aging services, home care, hospital case management, private client services, care navigation, or related healthcare settings
- Strong client-facing communication and relationship management skills
- Highly organized with exceptional follow-through and responsiveness
- Ability to manage multiple active client cases simultaneously
- Strong documentation and problem-solving abilities
- Valid driver’s license and reliable vehicle (mileage reimbursed)
Preferred Qualifications
- RN, LVN, LCSW, MSW, or Care Management certification (CMC, CCM, etc.) preferred
- Experience working with high-net-worth or concierge-level clientele strongly preferred
- Leadership or supervisory experience in home care or care coordination environments preferred
Benefits & Perks
- Medical, Dental, and Vision Insurance
- 401(k)
- Performance-based bonus opportunities
- 15 days PTO
- Paid holidays
- Mileage reimbursement for client-related travel
- Hybrid work structure with flexibility between office and field
- Ongoing professional development and leadership growth opportunities
- Clear path toward Director of Care and senior leadership roles
Why Join This Organization?
- Join a nationally recognized home care agency ranked among the best in the country
- Work directly with ownership and executive leadership
- Help shape the future of care delivery and client experience
- Serve sophisticated families who value exceptional service and professionalism
- Grow into senior leadership as the organization continues expanding
If you are a polished, compassionate healthcare professional seeking a leadership-focused alternative to bedside nursing while still making a meaningful impact on patients and families, we encourage you to apply.
Don’t have your resume on hand?
Text “CAREMANAGER” to 609-710-7936 for an On-The-Go Application!