Care Coordinator (Medical Receptionist/PSR)

“TexPTS truly listens to its employees and also provides us autonomy rather than being a puppet on a string. I took this job not entirely knowing what I was getting in to, and it’s been the best career move I’ve ever made.” -Jordan Mazick PT, DPT, OCS

Care Coordinator/Front Desk Medical Receptionist

Job Type: Full Time

Salary: $16.50/HR

Clinic Location: 2902 Goliad Road Suite 101 San Antonio, Texas 78223

Clinic Hours: M-F 6:30 am - 7:30 pm (shifts are from 6:30am - 3:30 pm or 10:30 am -7:30 pm)

*Spanish Speaker is a plus!*

 How TexPTS and Confluent Health Supports You:

• Structured training, hands on learning and mentorship, and ongoing support to help you grow both personally and professionally
• A focus to create a diverse, equitable, and inclusive workplace culture
• Generous Paid Time Off
• Industry-leading Medical, Dental, Vision, LTD insurances
• 401(k) Employer Matching
• Family Building and Parental Benefits

*Part-time and PRN employees are only eligible to participate in the 401(k) benefit.

You’ll Achieve Success By:  

• Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.

• Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.

• Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.

• Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.

Requirements:  

• High School Diploma/GED required  

• Basic office and customer service skills  
• Previous experience in a similar role desired but not required
• Spanish Speaker is a plus!

Who We Are:

For 20 years, Texas Physical Therapy Specialists (TexPTS) has been helping people return to their work, life, and play without pain. We are recognized leaders in orthopedic and sports physical therapy, with the highest number of Board Certified Specialists in the field. As part of the Confluent Health family, we’re committed to empowering the next generation of physical therapists.

TexPTS is a member of the Confluent Health family of physical and occupational therapy companies. Together, we are transforming healthcare by strengthening private practices and developing highly effective clinicians all across the country.   

Voted “Best Places to Work” 2023, 2024, and 2025!  4+ star employer as rated on Glassdoor!

• Use the link to see what our team members are saying! https://www.glassdoor.com/Overview/Working-at-Texas-Physical-Therapy-Specialists-EI_IE785278.11,45.htm

Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at careers@goconfluent.com.