Billing, Customer Support/Service, Documentation, Electronic Medical Records, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, High School Diploma, Medical Billing, Medical Office Administration, Medical Records, Operations Management, Organizational Skills, Patient Assessment, Patient Care, Patient Registration, Physical Therapy, Record Keeping, Sports Medicine, Telephone Skills
LOCATION
Phoenix, Arizona
POSTED
10 days ago
Overview:
Foothills Sports Medicine Physical Therapy, a member of the Confluent Health family, is looking for a FullTime Front Desk Medical Receptionist to join our Tatum Shea team!
Salary: ~$17-$17.50/HR
Location: Phoenix, Arizona 85032
Responsibilities:
You’ll Achieve Success By:
Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.
Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.
Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.
Qualifications:
High School Diploma/GED required
Basic office and customer service skills
Previous experience in a similar role desired but not required