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Care Coordinator, Lung Cancer Screening, Pulmonology
Winston Salem, NC, United States
Job ID: R245131
Shift: 1st
Job Type: Regular
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Department:
36412 Wake Forest University Health Sciences - Pulmonology Clinic
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Mon-Fri 8am5pm
Pay Range:
$20.80 - $31.20
JOB SUMMARY
Assists providers and nurse navigators with coordinating referrals, and scheduling appointments for patients in the Lung Programs. This position is also responsible for understanding insurance coverage and ensuring patient's care is coordinated.
EDUCATION/EXPERIENCE
High School Diploma or GED required.
RMA or CMA preferred due to specific responsibilities for lung programs.
Computer experience required.
Thorough understanding of Insurance coverage (FSC/Coverage/Plan types) and Medical Necessity policies preferred.
Knowledge of medical records software preferred.
Customer service experience required.
ESSENTIAL FUNCTIONS
Completes referrals for patients and coordinates with referring and receiving practices and/or departments.
Confirm patient eligibility for lung cancer screening through tobacco intake, completes screening orders and schedules screening.
Coordinate and prepare financial estimates for patients.
Obtains insurance authorizations as needed.
Directs patients to providers in their insurance plan.
Reviews benefits and educates patients on insurance coverage.
Coordinates and schedules procedures, diagnostic testing, or other services within various departments with internal and ancillary providers
Reviews, schedules, and confirms schedules are accurate and time is properly allocated.
Follows up on all referrals to ensure no care gaps.
SKILLS/QUALIFICATIONS
Excellent oral and written communication skills
Strong interpersonal skills
WORK ENVIRONMENT
Clean, well-lit, comfortable office setting
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Assists providers and nurse navigators with coordinating referrals, and scheduling appointments for patients in the Lung Programs. This position is also responsible for understanding insurance coverage and ensuring patient's care is coordinated.
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