Business Solutions, Communication Skills, Customer Experience, Customer Satisfaction, Exceeded Sales Goal, High School Diploma, Hubs, Interpersonal Skills, Leadership, Lift/Move 30 Pounds, Merchandising, Microsoft Office, Microsoft Product Family, Organizational Skills, Performance Metrics, Physical Demands, Presentation/Verbal Skills, Retail, Revenue Growth, Sales, Sports
LOCATION
San Francisco, CA
POSTED
13 days ago
As a Key Holder, a typical day might include the following:
General cash handling, reconciling cash drawers and safes, and performing opening and closing duties to company standard
Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
Delivering sales, customer experience, merchandising, visual, and operational expectations
Making sure that the store is always clean and properly organized
Learning and sharing expertise of products and trends to fit customer's needs
Maintaining an awareness of all product knowledge, and current or upcoming product / trends
Maintaining patron satisfaction and builds relationships with preferred patrons
Other duties as assigned
This job might be for you if you demonstrate the following abilities and meet the following qualifications:
A comprehensive knowledge of sports and/or trading cards
Minimum of one year supervisory/key holder experience in a similar environment is required
High school Diploma/GED desired. College degree preferred
Ability to lead and be a part of a successful store team
Excellent organizational, verbal, interpersonal and ability to communicate effectively with guests, team members and management
Must have the ability to meet or exceed sales, guest service standards
Must be comfortable working and speaking with the public
Proficient in Microsoft Office products and retail business systems
Ability to work weekends, evenings and holidays
Ability to maneuver around sales floor, stock room, and ability lift/carry up to 30 lbs
Clear understanding of retail metrics including key performance indicators necessary to drive sales
Shopify experience a plus
Physical Demands / Work Environment / Hours:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential work functions.
May be required to lift or move up to 30 lbs using proper lifting techniques and withstand long hours on your feet in a fast-paced, high energy environment
Non-typical office hours will be customary for this position including evenings, weekends, and holidays
CardVault by Tom Brady is redefining the sports collectibles industry. Founded in 2020, CardVault quickly became the premier destination for collectors, offering a first-of-its-kind retail experience centered on authenticity, innovation, and community. Now, with seven-time Super Bowl Champion and global icon Tom Brady, CardVault is set to scale like never before-bringing its elite retail concept to major sports and entertainment hubs across the U.S. and beyond.
We are committed to creating a diverse and welcoming workplace that includes team members with various backgrounds and experiences. We believe this enables us to better meet our mission and values while serving customers throughout the community. All are encouraged to apply.
CardVault by Tom Brady is an Equal Employment Opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance.