CardVault by Tom Brady Palo Alto- Assistant Store Manager

Brief DescriptionAssisting the Store Manager with store operationsCoaching and motivating your team to drive sales that deliver exceptional customer serviceEnsuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales serviceDelivering sales, customer experience, merchandising, visual, and operational expectationsMaking sure that the store is always clean and properly organizedLearning and sharing expertise of products and trends to fit customer's needsMaintaining an awareness of all product knowledge, and current or upcoming product / trendsMaintaining patron satisfaction and builds relationships with preferred patronsGeneral cash handling, reconciling cash drawers and safes, and performing opening and closing duties to company standardFilling in for Store Manager when neededOther duties as assignedRequirementsA comprehensive knowledge of sports and/or trading cardsMinimum of two years management/key holder experience in a similar environment is requiredHigh school Diploma/GED desired. College degree preferredAbility to lead and be a part of a successful store teamExcellent organizational, verbal, interpersonal and ability to communicate effectively with guests, team members and managementMust have the ability to meet or exceed sales, guest service standardsMust be comfortable working and speaking with the publicProficient in Microsoft Office products and retail business systemsAbility to work weekends, evenings and holidaysAbility to maneuver around sales floor, stock room, and ability lift/carry up to 30 lbsClear understanding of retail metrics including key performance indicators necessary to drive salesPhysical DemandsMay be required to lift or move up to 30 lbs using proper lifting techniques and withstand long hours on your feet in a fast-paced, high energy environmentNon-typical office hours will be customary for this position including evenings, weekends, and holidaysSummaryCardVault is committed to creating a diverse and welcoming workplace that includes team members with various backgrounds and experiences. We believe this enables us to better meet our mission and values while serving customers throughout the community. All are encouraged to apply.CardVault by Tom Brady is an Equal Employment Opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.#J-18808-Ljbffr