Canine Care Manager

How would you like to spend your days hanging out with a fun team of animal lovers and fuzzy pals of all shapes and sizes? Are you a highly motivated person ready to step into a leadership position and make a real impact? If so, you could be the Canine Care Manager we're looking for at Top Dog Country Club! This full-time role with our New Germany, MN team will play a vital part in keeping the pets in our care safe, happy, and healthy. Keep reading to learn more!

PAY & BENEFITS

Our Canine Care Managers earn $45,000 - $60,000/year based on qualifications (combining the base rate plus tips)! You're also eligible for profit sharing on top of these terrific benefits:

• Medical insurance
• Pet insurance
• Tuition reimbursement
• Paid time off (PTO)
• 401(k) with a match
• Daycare and boarding benefits

THE DIFFERENCE OUR CANINE CARE MANAGER MAKES

In this management role, you'll coordinate with the owner, general manager, and care managers to make sure every day at our facility is smooth. You'll work with the leadership team to supervise staff and provide clear communication to keep everyone on the same page. Every day, you'll direct your team in caring for the dogs, stepping in as needed to quickly solve any problems. You'll ensure every staff member treats the dogs well and provides professional customer service to the clients.

If you notice any knowledge or skill gaps, you'll train your team to ensure they provide the top-quality service we're known for. You'll also manage our reservation system, process payments, and complete financial reports. Your efforts will ensure every pet stays happy and safe while in our care!

REQUIREMENTS

• 18+ years old
• High School Diploma or GED
• Passion for working with dogs, keeping them safe, and supporting their welfare
• Working knowledge of dog behavior, health conditions, and body language
• Positive, team-oriented, and customer service-driven attitude
• Energetic, enthusiastic, and trustworthy personality
• Leadership and delegation skills
• Strong communication and interpersonal skills, with the ability to listen to others, motivate your team, and follow through on tasks
• Close attention to detail with the ability to work independently
• Problem-solving skills and motivation to get things done
• Ability to work outdoors in all weather conditions
• Computer proficiency, social media knowledge, and Photoshop skills - preferred

WE'RE EXCITED TO MEET YOU!

We are a special place for dogs to have a vacation in New Germany, Minnesota, just 20 minutes west of Lake Minnetonka. Here, dogs get to enjoy 5 to 6 hours of group play and fun activities every day with our caring staff, who help them learn good social skills. We also give 10% of our profits to the Top Dog Foundation to help rescue older dogs whose owners can't care for them anymore. Our workplace is friendly, supportive, and fun. We value everyone's love for animals, encourage learning, and make sure each employee feels important.

Reach out about becoming our Canine Care Manager using our short initial application!