There are 7 full-time positions.

SUMMARY

Under general supervision, assists in providing safe and secure transportation service for students by assisting School Bus Drivers in monitoring behavior and conduct.

ESSENTIAL FUNCTIONS -- Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and duties performed by incumbents of this class. Employees are required to be in attendance and prepared to begin work at their assigned work location on the specified days and hours. Factors such as regular attendance at the job are not routinely listed in job descriptions but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following:

• Assists in monitoring students while on the school bus for proper school bus safety behavior and conduct.
• Enforces District policies and rules of conduct.
• Works to de-escalate and resolve issues as they arise.
• Works in tandem with school bus drivers to ensure students are transported safely and securely to and from school.
• Participate in reporting behavior issues and other concerns to the supervisor as needed
• Assists in completing all required written reports on a daily basis.
• Providescustomerservicetoparentsandguardians,answersquestions,andexplainsDistrictrules.
• Demonstrates courteous and cooperative behavior when interacting with students, clients, visitors, and MPS staff; acts in a manner that promotes a harmonious and effective workplace environment
• Enthusiastically promotes the Superintendent’s goals and priorities in compliance with all policies and procedures.
• Maintainsabsoluteconfidentialityofwork-relatedissues,records,andMPSinformation.
• At times may be required to work outside normal business hours and work extended hours to accomplish the requirements of the position.

MINIMUMQUALIFICATIONS

Education,Training,andExperienceGuidelines

High School Diploma/GED; OR an equivalent combination of education, training, and experience as determined by Human Resources.

Knowledgeof:

• Applicable policies, procedures, and regulations covering specific areas of assignment.
• Basic record keeping and records management.
• Safety rules and regulations.

Skill in:

• Managing student conduct and behavior.
• De-escalation techniques and practices.
• Recognizing potentially dangerous situations on the bus.
• Working without close supervision in standard work situations.
• Reacting quickly to situations that could create personal stress and safety problems.
• Communicating effectively with children.
• Collaborating as a team member, with colleagues, staff, and community representatives.
• Following verbal and written instructions.
• Establishing and maintaining cooperative working relationships with co-workers, clients, and community agencies.