Monitor alarm and camera systems using security platforms in real time throughout the day shift Serve as the first point of identification for potential incidents observed through CCTV or alarm activity Monitor intrusion, safety, and system-generated alarm notifications and respond according to established procedures Review live and recorded camera footage to verify potential incidents when applicable Identify unusual activity, safety concerns, or policy violations and escalate appropriately Communicate real-time incident information to internal security teams, facilities, and management during active events Relay information to designated contacts and support communication with external authorities when required by established escalation procedures Document all alarm/camera activity, incidents, communications, and resolutions accurately in the security management system Conduct routine system checks to verify security equipment is functioning properly Escalate unresolved or high-prior...Facilities, Support, Specialist, Camera, Monitoring, Security, Technology, Retail