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Call Center Sales Supervisor

OnPoint CX Solutions LLC

Las Vegas, NV

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Business Process Outsourcing, Call Center Management, Call Center Software, Call Centers, Coaching, Communication Skills, Computer Software, Customer Relationship Management (CRM) Systems, Customer Retention/Renewal, Customer Support/Service, Exceeded Sales Goal, Incentive Programs, Leadership, Multitasking, People Management, Performance Metrics, Problem Solving Skills, Sales, Sales Closing Skills, Sales Management, Talent Management, Team Building, Team Lead/Manager, Team Player, Telesales
LOCATION
Las Vegas, NV
POSTED
5 days ago
OnPoint CX Solutions is growing, and we're looking for a motivated Call Center Sales Supervisor to lead, coach, and develop a team of approximately 8 sales agents in our Henderson office.

This is a hands-on leadership role for someone who enjoys driving results, developing talent, and building high-performing sales teams. You'll work directly with agents on the sales floor, providing coaching, call support, and real-time feedback while helping your team achieve and exceed sales goals.

As our company continues to expand, supervisors have the opportunity to grow their teams and earn additional expansion-based bonuses tied to team development and performance.

Why Join OnPoint CX Solutions?
  • $700/week salary
  • Weekly pay
  • Performance bonus opportunities
  • Team expansion bonus opportunities
  • Leadership development and advancement opportunities
  • High-energy, team-oriented sales environment
  • Direct impact on team performance and company growth
What You'll Do
  • Lead, coach, and support a team of approximately 8 sales agents
  • Monitor live and recorded calls and provide real-time coaching
  • Assist agents with objection handling and closing sales
  • Hold team members accountable for attendance, productivity, KPIs, and sales goals
  • Track daily and weekly team performance metrics
  • Identify coaching and training opportunities to improve results
  • Communicate team performance updates and recommendations to leadership
  • Foster a positive, competitive, and performance-driven team culture
  • Support future team growth and development initiatives
What We're Looking For
  • Strong sales experience required
  • Previous leadership, floor lead, coaching, or supervisory experience preferred
  • Proven ability to motivate, coach, and develop sales talent
  • Strong communication, organization, and problem-solving skills
  • Comfortable providing real-time feedback and support in a fast-paced environment
  • Ability to multitask and manage multiple priorities effectively
  • Experience using CRM systems, call center software, and multiple computer applications
  • Reliable, accountable, and results-driven mindset
  • Open availability required; schedules may vary based on business needs. Typical schedule is M-F 6:00AM-2:30PM
  • Ability to work in-office at our Henderson, NV location
What We Offer
  • Weekly pay
  • Performance bonuses
  • Expansion bonus opportunities tied to team growth
  • Leadership training and ongoing support
  • Advancement opportunities within a growing company
  • Recognition programs and performance incentives
  • Casual dress code
  • Energetic and collaborative workplace culture
About OnPoint CX Solutions
OnPoint CX Solutions is a growing call center and business process outsourcing company specializing in sales, customer care, retention, and support services within the energy industry. Our success is built on strong leadership, high-performing teams, and a commitment to helping both customers and employees succeed.

If you're a sales-driven leader who enjoys coaching others, building successful teams, and growing your career with a rapidly expanding company, we encourage you to apply today.

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About the Company

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OnPoint CX Solutions LLC