Come grow with us! MyUSA Credit Union is a member-owned, over $350 million financial institution with offices in Middletown (2), Trenton, Kettering (2), Moraine, Springfield and Vandalia. Our mission is simple, we serve people not profits, and we deliver top-tier results for our members while remaining affordable, trusted, and local! We are seeking interested candidates for a Call Center Representative at our Moraine location. MyUSA Call Center Representatives provide extraordinary member service by providing over-the-phone support to Credit Union Members and prospective members, building trusted relationships in both the service that they provide as well as their ability to recommend products and services that best meet the member's financial needs. Call Center Representative responsibilities include: •Accurately process member transactions •Successfully refer products and services to new and existing members through anticipating the members’ financial needs. •Provides exceptional service via telephone by interviewing and counseling members and potential members regarding their financial service needs. Call Center Representative Qualifications include:
MyUSA Credit Union is an equal opportunity employer. Job Type: Full-time Benefits: •401(k) Matching to 5%, immediately vested •Generous Paid Time Off plans •Company paid Life, AD&D and Disability Insurance •Credit Union membership •Health, Dental, & Vision insurance •Flexible Spending Account •Health Savings Account with employer contribution •Referral program Physical setting: • Casual office environment Schedule: •Day shift operations with flexibility required, including Saturdays (3.5 hours) Experience: •Cash handling: Experience preferred •Banking: Experience preferred •Customer service: Experience preferred |