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Call Center Representative (English-Spanish required)

DD SERVICES INC

Westbury, NY

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JOB DETAILS
SKILLS
Administrative Skills, Call Centers, Customer Relations, Customer Support/Service, Dental Insurance, English Language, Health Insurance, High School Diploma, Multilingual, Organizational Skills, Record Keeping, Resolve Customer Issues, Spanish Language, Time Management, Vision Plan
LOCATION
Westbury, NY
POSTED
30+ days ago
Benefits:
  • Bonus
  • 401(k)
  • Company parties
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance

Benefits/Perks
  • Free Benefit Package
  • Paid Vacation/Holiday
Job Description
We are seeking a professional and personable Bi-Lingual Call Center Representative to join our team. This Full-Time position available in the Westbury, NY location of a Dental Administration Office for the position of Customer Service Representative/Clerical Worker, working in our call center.
35-40 hours per week
Work hours - 8:45 AM - 4:40 PM
This position is NOT REMOTE.
Training provided


Responsibilities
  • Answer customer questions via phone, email, and in-person
  • Verify eligibility, and breakdown of schedules
  • Maintain detailed records of client interactions
  • Review audits and/or policies
  • Collaborate with colleagues to provide comprehensive customer service
  • Other diversified clerical duties.
Qualifications
  • Bi-Lingual (English/Spanish)
  • High school diploma/GED required, Bachelor’s degree preferred
  • Excellent customer service skills
  • Highly organized with strong time management skills

About the Company

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DD SERVICES INC