Duration: 23 Weeks ContractHiring Need: Supporting the Orthopedic Call Center during the transition to the new Contact Center.
Role Responsibilities: Support a high-volume orthopedic call center receiving approximately 400–600 calls per day. Schedule and register patients. Handle inbound and outbound calls.
Complete administrative tasks, including referral coordination and related support.
Ideal Candidate Profile: APeX/Epic experience strongly preferred.
Strong customer service skills.
Clear communicator and active listener.
Comfortable working in a fast-paced, high-volume environment.
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www.ustechsolutions.com US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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