Call Center Customer Service Representatives Virtual Career Fair

CORPAY Virtual Career Fair

Now Hiring: Customer Retention and Account Management Specialist Positions

What We Need

Corpay is hosting an Invite Only Virtual Career Fair on June 2, and June 3, 2026 from 8:00 am cst to 2:00 pm cst. This exclusive Invite-Only Event is designed for high-performing professionals and qualified candidates seeking exciting new opportunities. This curated event will connect selected attendees with hiring leaders, recruiters, and industry professionals. These positions are located onsite at our Brentwood, TN location. In this role, you will provide excellent customer experience, assist with customer inquiries to help resolve immediate need. We are looking for enthusiastic individuals who possess strong high volume customer service, client support, retention, and administrative skills with a collaborative spirit to represent their respective organizations effectively.

What to Expect:

• Direct access to hiring managers
• Networking with industry professionals
• Career advancement opportunities
• Virtual interviews and meaningful conversations
• Insight into current and upcoming roles

Event Qualifications & Details:

• Attendance is limited and based on qualifications and experience.
• To be considered for an invitation, please submit your resume/application.
• Selected candidates will receive event details and confirmation via email.

Fleet Advisor for our NA Fuel Division. In this role, you will support all customer needs by handling day-to-day client inquiries via inbound and outbound calls, emails, and other communication channels. Client loyalty is the primary focus and measure of success. Creating reliable customer experience by anticipating client needs, resolving issues quickly, and maximizing the value of Corpay products and services. Serving as the client advocate and single point of contact for complex issues, while recommending best practices, cross-selling opportunities, and collaborating with internal teams to drive loyalty. You will report to the Supervisor of Account Management.

Compensation: An estimate of the minimum and maximum salary range is $19.00 - $23.00 an hour + quarterly incentives up to $1,500 per quarter.

Role Responsibilities

The responsibilities of the role will include:

• Creating and maintaining client loyalty across diverse customer needs and roles.
• Handling Corpay-specific products, systems, and processes with expertise.
• Resolving customer issues and inquiries through one-call resolution with full accountability.
• Demonstrating tenacity in troubleshooting and ensuring a seamless customer experience.
• Contacting clients proactively to prevent service disruptions and resolve issues quickly.
• Conducting planned and unplanned outreach to support client experience and loyalty.
• Training customers by phone or web to implement products or onboard new users.
• Researching and resolving credit-related issues, including billing, reconciliation, and write-offs.

Qualifications & Skills

• High school diploma: some college preferred
• 2+ years of customer service and client support experience
• Reliable, adaptable, and quick to learn new systems and products
• Skilled in issue resolution, account management, and proactive problem-solving
• Strong customer care with empathy and focus on client satisfaction
• Proficient with basic computer applications

Key Account Manager within our North American Trucking division. In this role, you will serve as the primary client services contact that is responsible for supporting retention, client satisfaction and issue resolution for your assigned accounts. This position is responsible for assisting with all aspects of client relationships to ensure satisfaction and effective use of products and services. Account Managers are assigned a portfolio of customers and are responsible for understanding and resolving issues pertaining to products and services utilized by the client. You will report directly to the Account Manager supervisor and regularly collaborate with various departments.

Compensation: An estimate of the minimum and maximum salary range is $50,000 - $55,000 + monthly incentives up to $1,100 per month.

Role Responsibilities

The responsibilities of the role will include:

• Acting as the main liaison for assigned clients, providing responsive and thorough account support, problem resolution, and data analysis
• Handling inbound communication (email and phone) from clients with professionalism and urgency
• Developing and implementing a strategic growth plan for your clients based on contract specifications, client needs, and operational considerations
• Leading regular check-ins and scheduled calls to review performance, provide updates, and conduct training and education sessions as necessary
• Making recommendations or advocating on behalf of the customer regarding account changes, financial or transactional accommodation, or ongoing support needs
• Anticipating client needs and proactively presenting service solutions to ensure continued satisfaction and retention
• Ensuring client retention and satisfaction through consistent engagement and high-quality service delivery
• Troubleshooting client issues to determine root cause and coordinate resolution across system, training, or configuration areas

Qualifications & Skills

• Minimum 4 years of call center or customer service experience required
• Prior experience in account management or client-facing roles preferred
• Comfortable managing a high-volume client base while maintaining personalized service
• High School diploma or GED required; Bachelors Degree or equivalent work experience preferred
• Proficiency in Microsoft Office suite; familiarity with Salesforce is a plus
• Strong communication, problem-solving, and organizational skills are essential
• Superior customer service skills are required, with the ability to react quickly and decisively to resolve customer issues in a professional manner

#INDOPSTN

#LI-JO1

About Corpay

Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.

As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.

Notice to Recruitment Agencies and Search Firms: Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.

Learn more about Corpay: https://www.corpay.com

Transparency & Compliance

Equal Opportunity Employer

Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.

Use of Artificial Intelligence in Hiring

Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.

Candidate Privacy Notice

For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: https://www.corpay.com/privacy-policy.

Pay Philosophy

Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.