Brokerage, Call Centers, Cash Management, Customer Support/Service, Financial Services, Mobile Applications, Multitasking, Performance Metrics, Team Player, Telephone Skills
Job Title: Customer Service Representative
Location: South Jordan, UT 84095
Duration: 12 Months + Extensions
Pay Rate: $22/Hr on W2 Without benefits
Preference for 1 of the following criteria:- College Degree OR Previous contact center experience
Position Description- Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts.
- Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
- Functional support areas include Brokerage Cash Management products and services, Brokerage Online (client website) and Mobile app, and general account or financial-related inquiries.
- Successful applicants will be highly professional, career driven, and committed to World-Class Service.
- Ability to contribute in a fast-paced, team-oriented environment.
- Aptitude to multi-task and adjust quickly to change in a busy financial service center
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