Call Center Administrative Assistant

Lincoln Surgical Hospital

Lincoln, NE

JOB DETAILS
SKILLS
Administrative Skills, Calendar Management, Call Centers, Communication Skills, Demographics, Detail Oriented, Documentation, Healthcare, Hospital, Medical Office, Medical Records, Order Supplies, Photocopy, Registered Nurse (RN), Telephone Skills
LOCATION
Lincoln, NE
POSTED
30+ days ago

Lincoln Surgical Hospital is a leading, innovative healthcare organization committed to delivering exceptional surgical care. Our dedicated physicians and staff work collaboratively to achieve outstanding patient outcomes in a supportive, patient-centered environment. We are currently seeking a detail-oriented and professional Administrative Assistant to join our Call Center team.

Schedule:

Full-time, 80 hours per pay period (two weeks)

Monday - Friday | 8:30 AM - 5:00 PM

Key Responsibilities

Duties include, but are not limited to:

  • Answer incoming calls and schedule appointments for call center staff
  • Route calls efficiently to the appropriate RN or department
  • Maintain accurate call center records for all physicians practicing at Lincoln Surgical Hospital
  • Verify and update patient demographic information
  • Communicate effectively with physician offices to obtain required documentation
  • Coordinate with the OR Scheduling department regarding cancellations and patient discharges
  • Provide general administrative support, including copying, faxing, filing, and ordering supplies
  • High school diploma or equivalent required
  • Previous healthcare experience preferred
  • Proficiency in Microsoft Office applications

Benefits

Lincoln Surgical Hospital offers a competitive and comprehensive benefits package, including:

  • Health, dental, and vision insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Flexible spending accounts
  • 401(k) with company match
  • Uniform reimbursement
  • Short- and long-term disability coverage
  • Access to a 24/7 wellness center

About the Company

L

Lincoln Surgical Hospital