Cafe & Market Team Leader | $21/hr + Tips | Bryn Mawr, PA

Earn $21 per hour plus tips while helping lead one of the Main Line's most unique cafe and market concepts.

Pinwheel Provisions is hiring a Cafe & Market Team Leader to support daily operations, guest experience, staff development, and community events inside the Bryn Mawr Film Institute.

This is a hands-on leadership role in a welcoming, mission-driven business focused on healthy food, local producers, and meaningful community connections. You'll work directly with ownership while helping lead a small team in an environment known for exceptional customer service and a positive workplace culture.

Unlike many hospitality leadership positions, this opportunity can be structured as either a full-time role or a 25-30 hour per week position for the right candidate.

If you're passionate about hospitality, healthy food, community engagement, and leading by example, we'd like to speak with you.

Location

Bryn Mawr, PA

Located inside the Bryn Mawr Film Institute.

Conveniently accessible by public transportation.

Compensation

• $21 per hour
• Additional tip income
• Previous Team Leader earned approximately $650-$800 per month in tips while working in this role as an hourly employee
• Paid biweekly

Benefits

• Paid time off
• Flexible scheduling
• Employee dining perks
• Free parking
• Unlimited complimentary Bryn Mawr Film Institute movie tickets

Schedule

• Full-time position available
• 25-30 hour per week schedule may also be considered for the right candidate
• Typical operating hours:
  • Monday, Tuesday, Thursday: 10:00 AM-7:00 PM
  • Friday and Saturday: 10:00 AM-8:00 PM
• Flexible scheduling options available
• Daytime and evening shifts

Why This Role Stands Out

• $21 per hour plus tips
• Previous Team Leader earned approximately $650-$800 per month in tips
• Full-time or part-time leadership schedule options available
• Direct partnership with ownership
• Positive, respectful, and supportive workplace culture
• Long-tenured team with strong employee retention
• Mission-driven business focused on healthy food and local producers
• Robust calendar of community events
• Free movie tickets at the Bryn Mawr Film Institute
• Opportunity to make a visible impact on both guests and team members

About the Role

The Cafe & Market Team Leader helps oversee daily operations while serving as a visible leader for both guests and staff.

This role combines hospitality leadership, customer service, team development, inventory support, and operational execution. You'll spend your time interacting with guests, supporting team members, maintaining standards, and helping create the welcoming atmosphere that has become a hallmark of Pinwheel Provisions.

We are looking for someone who can:

• Lead by example during daily operations
• Create exceptional guest experiences
• Support and motivate team members
• Maintain strong attention to detail
• Help drive operational consistency
• Contribute to a positive team culture
• Support community events and special programming

About Pinwheel Provisions

Pinwheel Provisions is an all-day cafe and market dedicated to wholesome, delicious food and meaningful community connection.

Recently relocated to the Bryn Mawr Film Institute, Pinwheel offers healthy meals, house-made pastries, specialty beverages, coffee service, prepared foods, pantry goods, and products sourced from local farms and producers.

Guests visit before films, after films, during workdays, and throughout the week to enjoy healthy food, quality coffee, unique products, and a welcoming atmosphere.

The business is known for its commitment to local sourcing, high-touch hospitality, and a culture that values empathy, respect, flexibility, and community building.

Responsibilities

• Help oversee daily cafe and market operations
• Lead shifts and support daily execution
• Deliver exceptional customer service
• Train, coach, and support team members
• Assist with inventory, ordering, and receiving
• Maintain cleanliness, organization, and presentation standards
• Support food quality and consistency
• Help coordinate and execute community events
• Address guest needs and resolve concerns professionally
• Foster a welcoming and positive atmosphere for guests and staff

Qualifications

• 2+ years of restaurant, cafe, coffee shop, market, hospitality, or food service experience
• Previous leadership, supervisory, shift leader, or team lead experience preferred
• Strong customer service and interpersonal skills
• Food safety knowledge
• Experience with inventory, ordering, and receiving preferred
• Ability to stand for extended periods
• Reliable and detail-oriented
• Interest in healthy food, beverages, and local products
• Comfortable following written recipes and procedures
• Interest in community engagement and events is a plus

How to Apply

Please submit your resume with full contact information and two professional references. Supervisor email addresses are required. Qualified candidates will be contacted directly.