Cafe Manager

About the Role

We are seeking an experienced and proactive Café Manager to lead daily operations, drive team performance, and elevate the customer experience. This role is ideal for someone who thrives in a fast-paced environment, takes initiative, and can balance leadership with hands-on service.

Key Responsibilities

• Oversee all day-to-day café operations, ensuring efficiency, cleanliness, and consistency
• Manage staff scheduling, shift coverage, and team accountability
• Train, coach, and develop team members to maintain high performance and service standards
• Monitor inventory levels, place orders, and manage vendor relationships
• Handle customer concerns professionally and ensure a welcoming environment
• Maintain compliance with health, safety, and company policies
• Support marketing initiatives, events, and in-store promotions
• Analyze sales, labor, and operational data to improve performance and profitability
• Step in during peak hours to support barista/service operations as needed

Qualifications

• 2+ years of café, restaurant, or hospitality management experience
• Strong leadership and team management skills
• Ability to multitask and problem-solve in high-pressure situations
• Experience with scheduling software (e.g., Sling) and POS systems
• Excellent communication and organizational skills
• Flexible availability, including evenings and weekends

Preferred Qualifications

• Experience in high-volume café environments
• Background in inventory control and vendor coordination
• Familiarity with community-based spaces
• Passion for coffee, hospitality, and creating memorable guest experiences

What We Offer

• Competitive pay based on experience
• Opportunities for growth and leadership development
• A collaborative and community-focused work environment