Cafe Associate

 Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.

SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service. 

SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.

Responsibilities: 

• Prepare different types of food, drinks, and ingredients, including candy, baked goods, and fudge, for sale to customers
• Perform all Barista, Café, and Fuzziwigs Candy Shop functions, which may include deli line, food case, barista, grill, ice cream, baked goods, fudge, and other duties as assigned by the Café Manager and Supervisor
• Maintain working knowledge of Café recipes, beverages, and prepared foods
• Meet deadlines for fudge production and customer requests
• Follow all food safety guidelines by Scheels, State, and Local Ordinances
• Ensure all products are received and stored according to Standard Operating Guidelines
• Ensure Scheels Cashier Guidelines are followed 
• Manage and support side work, stocking, daily and detailed cleaning schedules, including machines and equipment, opening and closing procedures
• Maintain an orderly and exceptionally clean appearance of personal workspace and surrounding areas, including dining areas
• Must be able to perform repetitive fudge production processes, which include stirring, pulling, and cutting
• Ability to speak effectively before groups of customers and employees of the organization
• Ability to read and interpret documents such as operating and maintenance instructions, safety rules, and procedure manuals
• Ability to work assigned schedule, which may include varied hours, evenings, weekends, and holidays

Requirements: 

Customer Service

• Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”

Culture

• Approach daily tasks, projects and follow-up communication with energy and sense of urgency

• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact

• Show respect and appreciation for others and Scheels

• Arrive to work and meetings 10 minutes early

Team Mentality

• Genuine interest and action in helping others before yourself, regardless of recognition or reward

Teach-ability

• Consistent eagerness to listen, learn, apply knowledge and accept critical feedback

• Ability to adapt to a changing work environment

• Ability to apply concepts of basic math, grammar, punctuation and spelling

Dress Code

• Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners

Efficiency

• Demonstrate pride and ownership of their work while meeting expected deadlines

Education & Experience:

The ideal candidate will have a high school education; or up to one month related experience or training; or equivalent combination of education and experience

Physical Requirements/Lifting Requirements:

Please be aware that our food may contain or come in contact with common allergens such as dairy, eggs, wheat, soybeans, tree nuts, peanuts, fish, and other potential allergens.

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.

Medium work - Exerting 20 to 50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical demand requirements are in excess of those for light work.

Scheels cares about the health and safety of our Associates.  Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury. 

Compensation/Schedule: 

Compensation for this position starts at $19.00 per hour.  Must be flexible to work days Monday through Friday and 4:30pm to 9:30 pm Saturday, 10a.m. and 6p.m., Sunday 9:30am to 6:30pm. 

Schedule may include varied hours, evenings, weekends, and holidays, must be available a minimum of two weekends a month. Average hours per week is 20 hours.  Typical schedule includes 1-2 days during the week and every other weekend.

EQUAL EMPLOYMENT OPPORTUNITY 

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.