Apply Job Type: Full-time
Description ABOUT DREXEL Drexel Building Supply is a leading provider of quality building materials and services to professional contractors and homeowners throughout Wisconsin. Team Member owned and community-driven, we proudly operate six Drexel retail locations and three Drexel manufacturing locations across Wisconsin.
We align our entire team around one mission: Supply. Happiness. We live and operate around our 11 core values, and these values are the backbone of what drives our team to success. Our core values exemplify the DNA of Team Blue! Join us in our mission and see for yourself why Drexel has been named a Wisconsin Top Workplace every year since 2011 and a USA Top Workplace in 2023!
ABOUT THE ROLE Develop expert-level product knowledge in cabinetry & countertop offerings available. Learn software to create quotes, orders, and accurately order projects, confirm acknowledgments, and complete shipping paperwork to ensure impeccable customer service! Work closely with the entire Cabinetry team to maximize each accounts potential. Explore opportunities to elevate builders to new categories and make them more profitable. Work directly with the builder/homeowner during product selections when possible. Use your skills and confidence to become a valued and trusted consultant. Prospect and lead generation of builder accounts. Become an expert on competitive products and specifically the differences between "us and them." Ensure that service issues are addressed within 48 hours. "48 hour solution resolution" Answer customer service phone calls and assist walk-in customers with a smile! As you grow in your role, you will assist in training and motivating new team members.
ABOUT YOU To be successful in this role, you'll need:
FULL-TIME TEAM MEMBER BENEFITS