Business Technology Analyst 1, 2, or 3

Business Technology Analyst 1, 2, or 3

Salary

Depends on Qualifications

Location

Baton Rouge, LA

Job Type

Classified

Job Number

419-221955-JAS

Department

DPS-Office of State Police

Opening Date

06/05/2026

Closing Date

6/12/2026 11:59 PM Central

• Description
• Benefits
• Questions

About this Job

The Louisiana State Police is a statutorily mandated, statewide law enforcement agency charged with ensuring the safety, order, and security of the people in the state through enforcement, regulation, education, and provision of other essential public safety services.

The Louisiana State Police Technology and Business Support (TBS) Section / Data Team was developed to optimize the efficient and innovative use of the most advanced technology and processes available to analyze and report operational data. We're looking for a Business Technology Analyst to maximize data analysis and use of technology platforms to improve the Department's efficiency, performance, and service to the citizens of Louisiana.

If youre driven, collaborative, and ready to make an impact-this could be the opportunity for you!

Selected Preferred Competencies:

Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.

Demonstrating Initiative: The ability to assess information and take action independently to help the organization achieve its goals.

Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization.

Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.

Leading Change: The ability to initiate, manage, influence, and evaluate change.

Pursuing Professional Development: A personal commitment to take advantage of opportunities to increase your professional knowledge, skills, and abilities.

Solving Problems: The ability to discover solutions to problems.

Using Data: The ability to use relevant and valid data to inform a recommendation for action.

Minimum Qualifications

Three years of experience in information technology, project management or business analysis; OR

Six years of full-time work experience in any field plus one year of experience in information technology, project management or business analysis; OR

An associate's degree in information technology plus one year of experience in information technology, project management or business analysis; OR

A bachelor's degree plus one year of experience in information technology, project management or business analysis; OR

A bachelor's degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field; OR

A master's degree.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NOTE:

A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information

Job Duties:

To maximize data analysis and use of technology platforms to improve the Department's efficiency, performance, and service to the citizens of Louisiana. In this role, you will:

• Conduct in-platform reviews of data, "clean" data to ensure information is being captured correctly and in a manner suitable for analysis.
• Analyze data using Mark43 Analytics, Axon Analytics, Pulse Analytics, Tableau and ArcGIS.
• Assist Specialists on data driven projects related to traffic safety grants.
• Exercise, using daily decision-making and problem-solving skills, independent judgement to determine best course of action to support end-users, senior analysts, supervisors and LSP Command.
• Assist the Business Analytics Specialist and GIS Specialist with data presentations.
• Assist with creating annual legislative and compliance reports.
• Assist with advanced data analyses relative to special enforcement initiatives, public records requests, and ad-hoc reports.
• Serves as a liaison between end-users and LHSC and LSP Grant staff to facilitate grant reporting and data analysis.

Position-Specific Details:

Appointment Type: Job Appointment (4 Year)

Career Progression: This position may be filled as a Business Technology Analyst 1, 2, or 3.

Work Schedule: Work hours are 8:00 AM to 4:30 PM, Monday - Friday.

Compensation: This position is eligible for overtime (when needed)

Louisiana is a State as a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

• Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy, contact:

Joel Sunsin

DPS Human Resources/Human Resources Analyst

7979 Independence Blvd, STE 201, Baton Rouge, LA 70808

DPSEmployeeAdministration@LA.Gov

Ph: 225-925-6068

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave - Up to six weeks paid parental leave

More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave - State employees receive the following paid holidays each year:

• New Years Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veterans Day,
• Thanksgiving Day and Christmas Day.
• Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
• Teachers Retirement System of Louisiana (www.trsl.org),
• Louisiana School Employees Retirement System (www.lsers.net), among others

01

CE: Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?

• I communicate unclearly, use poor tone, and ignore the audience.
• I share main ideas clearly and adapt to the audience when reminded.
• I communicate clearly, listen actively, and explain complex ideas well.
• I craft messages that connect, inspire, and drive action across audiences.

02

CE: Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

03

DIn: Demonstrating Initiative - How well do you take action and solve problems on your own without waiting for direction?

• I wait for direction, avoid ownership, and don't solve problems.
• I meet expectations and help with solutions when asked.
• I take ownership, solve problems, and follow through.
• I take initiative, innovate, and deliver results beyond expectations.

04

DIn: Demonstrating Initiative - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

05

DPf: Displaying Professionalism - How well do you meet expectations for workplace behavior, communication, and responsibility, especially when under pressure?

• I miss deadlines, act unprofessionally, or avoid responsibility for my actions or workplace expectations.
• I meet basic standards for work quality, behavior, and communication when given occasional reminders or support.
• I meet expectations, follow policies, and communicate respectfully and clearly-even in difficult situations.
• I model professionalism and ethics, adapt under pressure, and build trust through consistent and responsible behavior.

06

DPf: Displaying Professionalism - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

07

FPP: Following Policies and Procedures - How well do you apply rules, policies, and procedures in your work?

• I struggle to follow rules or apply policies correctly, which can lead to confusion or mistakes.
• I follow rules with support and help correct issues, but I sometimes apply policies inconsistently.
• I apply and explain policies accurately, adapt to routine situations, and help improve procedures.
• I guide others in applying policies, prevent compliance issues, and improve procedures based on experience.

08

FPP: Following Policies and Procedures - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

09

LC: Leading Change - How well do you guide others through change and help create long-term improvements?

• I lack a clear vision, avoid resistance, and struggle to plan or evaluate change effectively.
• I share basic goals, react to resistance, and follow through with support from others.
• I communicate a clear vision, involve others in planning, and adjust based on feedback to improve change efforts.
• I lead change with strong vision, build trust, engage others, and use strategy and evaluation to scale success.

10

LC: Leading Change - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

11

SP: Solving Problems - How do you approach challenges and work toward effective solutions?

• I focus on surface issues, miss root causes, or struggle to follow through on solutions.
• I gather some information, but my solutions may not be fully thought through or feasible.
• I analyze problems thoroughly, identify root causes, and follow through with realistic, adaptable solutions.
• I anticipate and solve complex problems, develop innovative solutions, and improve systems based on outcomes and feedback.

12

SP: Solving Problems - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

13

UD: Using Data - How do you work with data to generate insights or inform decisions?

• I struggle to collect, analyze, or use data effectively, and I may misuse or present sensitive information incorrectly.
• I can work with basic data, but I may miss key trends, present it unclearly, or need help applying insights.
• I collect accurate data, identify patterns, share insights clearly, and use data to make informed, ethical decisions.
• I use advanced techniques to uncover insights, tell clear data stories, and proactively protect sensitive information.

14

UD: Using Data - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

15

To ensure compliance with DPS-PSS Policy 01-02.01 Nepotism, no individual may be hired, promoted, demoted or transferred within DPS, if the individual is related to another employee who is, or would be, within their line of supervision. Relative is defined as: child, step-child, sibling, spouse, parent, step-parent, aunt, uncle, niece, nephew, grandchild, grandparent, and any "in law" relationship. Are you related to anyone employed with the Department of Public Safety, Public Safety Services?

• Yes
• No

16

If you answered yes to the above question, please list the name of your relative and relationship.

Required Question

Employer State of Louisiana

Address 1201 N 3rd St

Baton Rouge, Louisiana, 70802

Phone (866) 783-5462

Website http://agency.governmentjobs.com/louisiana/default.cfm